People Advisory Services - Workforce Advisory and Change Management - Manager - Toronto

Location: Toronto

Other locations: Primary Location Only

Date: Aug 28, 2024

Requisition ID: 1534966

Manager - Workforce/HR Transformation and Change Management

As part of EY’s focus on the people agenda of organizations and change initiatives, our People Advisory Services professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the identification and management of stakeholders, leadership development, organizational design, training, cultural assessment and development, talent management, workforce strategies, and planning and executing key communications.

The opportunity

We are seeking a Manager for our People Advisor Services (PAS) practice. In joining our team, you will gain valuable experiences and a wealth of knowledge by working across various capabilities and service offerings. Working in multidisciplinary teams, often directly with leaders of major organizations, you will bring diverse perspectives to every challenge. We are uniquely and strategically positioned to advise government and public sector leaders in the face of increasing disruptions, an ever-changing workforce and evolving business landscape. Whether your passion is devising and driving large scale change, or transforming workforces we cultivate innovation and purpose. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities.

Your key responsibilities

• Demonstrate a thorough understanding of the people components of large-scale transformation. Lead teams and work with a wide variety of clients to deliver professional services, in particular in change and organizational design. Develop and successfully manage to project budget.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%
  

Skills and attributes for success

• Experience supporting people components of transformation, such as: Change Management, Culture change, operating model and organizational design, strategic workforce planning, learning design and/or talent management.
• Excellent oral and written communication skills, including ability storytelling, adapting messaging and style to suit the needs of different audiences. Strong facilitation skills, including the ability to design meeting agendas or workshop activities to design creative solutions, build commitment to outcomes and drive decision making.
• Work collaboratively in a team environment (knows when to lead and when to follow).
• Experience managing staff on multiple projects and providing direction to team members.
• Strong analytical and problem-solving skills.
• High level of motivation and a self-starting attitude.
• Strong work ethic.
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines.
  

To qualify for the role you must have

• A bachelor's degree and approximately 5-8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience.
• PROSCI or other industry standard Change Management Certification considered an asset.
• Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support.
  

What we look for

We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry.
• Learning opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.
  

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

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