People Advisory Services - Workforce Advisory and Change Management - Manager - Edmonton

People Advisory Services - Workforce Advisory and Change Management - Manager - Edmonton

Location: Edmonton

Other locations: Primary Location Only

Date: Sep 25, 2024

Requisition ID: 1543505

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. Join us and build an exceptional experience for yourself, and a better working world for all.

As part of EY’s focus on the people agenda of organizations and change initiatives, our Workforce Advisory professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This includes the identification and management of stakeholders, leadership development, organizational design, training, cultural assessment and development, talent management, workforce strategies, and planning and executing key communications.

The opportunity

We are seeking a Manager for our Workforce Advisory practice. In joining our team, you will gain valuable experiences and a wealth of knowledge by working across various capabilities and service offerings. Working in multidisciplinary teams, often directly with leaders of major organizations, you will bring diverse perspectives to every challenge. We are strategically positioned to advise government and public sector leaders in the face of increasing disruptions, an ever-changing workforce and evolving business landscape. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities.

Your key responsibilities

• Demonstrate a thorough understanding of the people components of large-scale transformation. Lead teams and work with a wide variety of clients to deliver professional services, particularly in change and organizational design. Develop and successfully manage project budgets.
• Deliver quality services. Model excellent client service by establishing goals and implementation plans to achieve high-quality deliverables within expected timeframes. Monitor progress, manage risk, and confirm stakeholders are kept informed.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%.

Skills and attributes for success

• Experience supporting people components of transformation, such as Change Management, Culture change, operating model and organizational design, strategic workforce planning, learning design and/or talent management.
• Excellent oral and written communication skills, including storytelling, adapting messaging and style to suit different audiences. Strong facilitation skills, including the ability to design meeting agendas or workshop activities.
• Work collaboratively in a team environment.
• Experience managing staff on multiple projects and providing direction to team members.
• Strong analytical and problem-solving skills.
• High level of motivation and a self-starting attitude.
• Strong work ethic.
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines.

To qualify for the role you must have

• A bachelor's degree and approximately 5-8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience.
• PROSCI or other industry standard Change Management Certification considered an asset.
• Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support.

What we look for

We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy, and a range of exciting programs and benefits designed to support your physical, financial and social well-being.

• Support and coaching from engaging colleagues in the industry.
• Learning opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.