PEGA L3 Support Lead

Job Summary

Job Description

WHAT IS THE OPPORTUNITY?

The BPM development chapter is an exciting team to build innovative BPM solutions that accelerate the digital transformation in RBC. The primary technology in use is PEGA and other emerging technologies, like Camunda.

As a PEGA BPM developer, your main responsibility is to work with the Tech Lead to design and build high-profile workflow applications with quality and speed. You are to adopt the agile mindset and implement DevOps to enable faster delivery cycles.

You will also participate in BPM chapter meetings and contribute to best practices.

WHAT WILL YOU DO?

• Participate in lab discussions to understand and contribute to business requirements.
• Assist the Tech Lead with application design and independently take on the design of subcomponents.
• Develop PEGA solutions that fulfill requirements and comply with PEGA best practices, and unit test to ensure quality.
• Troubleshoot and resolve application issues and defects independently and quickly.
• Configure DevOps processes to automate code deployment to higher environments.
• Communicate clearly and proactively with the lab and management on work progress, issues, and requests for assistance.

WHAT DO YOU NEED TO SUCCEED?

MUST HAVE:

• Bachelor's degree in Computer Science or Engineering (or equivalent)
• Knowledge of PEGA PRPC versions 7, 8.5, and up.
• Familiarity with JAVA, XML, SOAP, REST API, SQL.
• Familiarity with web technologies including HTML5, JavaScript, CSS.
• Familiarity with Scrum and Agile methodology.
• Strong communication skills.
• Strong curiosity about technology and software engineering.

NICE-TO-HAVE:

• PEGA Certified System Architect.
• PEGA Certified Senior System Architect.
• Prior experience with Spring Boot, Angular, Camunda, Kofax, Content Management, Records Management, Forms Digitization, RPA.
• Completed business communications courses or certifications - internal RBC or external.
• Prior experience with Agile projects.

WHAT'S IN IT FOR YOU?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving mutual success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.

Job Skills

Active Learning, Agile Methodology, Application Integrations, Detail-Oriented, Emerging Technologies, Enterprise Application Delivery, Group Problem Solving, Pega Architecture, Pega Platform, Programming Languages, Software Development Life Cycle (SDLC)

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-03-06

Application Deadline: 2025-03-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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