Payroll, Compliance, and Benefits Administrator

Position Title: Payroll, Compliance and Benefits Administrator- CA

• Department: Finance/People
• Reports to: Sr. Payroll Manager
• Direct Reports: N/A
• Employment Type: Full-Time, Permanent
• Location: Position is based in GTA and requires 1 day a week in office (Mississauga) and 4 days remote (home office). This may change as the company policy in remote work evolves.

We have a saying at Nando’s and it’s simply this: “Nando’s is not just about the chicken. It’s never been just about the chicken. It’s about the people who make the chicken”, and we are looking for a Payroll, Compliance and Benefits Administrator to join our family. So, if you have fire in your belly, passion in your soul – along with proven experience in Payroll, Benefits and Compliance and you’re looking for an opportunity to join a team that is an entrepreneurial journey of growth – then read on and maybe Nando’s is the right place for you.

OBJECTIVE

The Payroll, Compliance and Benefits Administrator- CA will perform payroll processing functions (60%), tax and benefit compliance (20%), and benefits administration functions (20%). The role provides excellent guest service to both our internal and external client groups.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Payroll Processing

1. Process bi-weekly payroll for approx. 400 hourly corporate employees, including salaried and hourly employees.
2. Enter new employee information into payroll system, as well as onboarding documentation.
3. Must have knowledge of and be able to calculate stat and holiday pay.
4. Assist in process compliance and efficiency creation between all systems involving payroll data.
5. Perform pre-production audits prior to processing payroll. Review and approve payroll reports, ensuring accuracy and addressing any discrepancies.
6. Review, analyze and check payroll reports for accuracy and makes necessary adjustments or corrections through preparation of journal entries or other established procedures.
7. Recommend or participate in the development of new procedures and policies related to payroll operations utilizing knowledge of Nando’s, provincial and federal policies and regulations.
8. Coordinate with Business leaders and Human Resources to maintain accurate employee records, including personal information, job classifications, pay rates, and deductions.
9. Collaborate with accounting and finance teams to ensure payroll-related financial reporting is accurate and complete.
10. Any other tasks as necessary.

Tax and Benefit Compliance

1. File and audit necessary tax and benefits including, but not limited to, WSIB, RRSP, EHT, and EI.
2. Ensure compliance with federal and provincial payroll regulations, tax laws, and employment standards, including deductions, tax filings and remittances.
3. Generate and distribute pay statements, T4s, and other required reports for employees and tax authorities.
4. Recommend or participate in the development of internal controls regarding tax and benefits.
5. Process annual compensation changes in payroll and prepare supporting materials as required.
6. Monitor visa expiring dates using the system and requesting updated information from the business units.
7. Maintain appropriate PTO times updated on the system, auditing accruals in a cadence.
8. Track minimum wage changes across the provinces in Canada and manage the updates on the system as well as the stakeholders involved in the process.
9. Quarterly create zero hour reports, acting in partnership with Human Resources to maintain active employees list updated.
10. Process terminations in the system, working as gatekeeper for terminations not being approved by Human Resources.
11. Fill out monthly report with the Worker’s Compensation boards, managing the premium payments.
12. Provide Service Canada and other Regulatory bodies with information requested around employees payments.
13. Provide guidance and support to employees on payroll-related inquiries, including deductions, overtime, and compensation questions.
14. Implement and maintain payroll systems, ensuring they are up to date and compliant with any changes in legislation.
15. Any other tasks as necessary.

Benefits Support

1. Administer plan level changes and transactions for RRSP & DPSP with Canada Life and Empire Life.
2. Facilitate participant updates for Medical Aid provider Effortless Admin, as well as RRSP/DPSP plans including onboarding, offboarding, and bi-annual amendments.
3. Oversee the administration of employee benefits, ensuring seamless enrollment, eligibility verification, and changes in benefits due to life events (e.g., new hires, terminations, marriages, births, etc.).
4. Maintain records and documentation of changes on the system.
5. Partner with Human resources regarding benefits-related inquiries, providing guidance on plan options, coverage, claims, and eligibility.
6. Provide support during audits related to employee benefits programs, ensuring accuracy and adherence to internal and external policies.
7. Any other tasks as necessary.

Education and Experience

1. College or university diploma.
2. PCP certification with Canadian Payroll Association.
3. 3-5 years’ experience in clerical accounting/payroll processing.
4. Intermediate knowledge of MS Office – Excel, Word.
5. Knowledge of payroll processing, principles, regulations, and procedures.
6. Skill in evaluating and analyzing technical payroll activities.
7. Strong Excel knowledge is a must.

WHAT ELSE DO WE THINK YOU NEED TO DO THE JOB:

1. Strong verbal and written communication with a passion for partnerships, able to collaborate with Nandocas at all levels, restaurant and franchisees.
2. ADP Workforce Now knowledge requested.
3. Flexible, high energy, takes initiative and has a drive for results kind of person with a youthful optimism who embraces diversity.
4. Produces results while working independently yet also thrives in a team environment.
5. Excellent time-management and organizational skills that can manage multiple tasks and effectively prioritize in a fast-paced environment.
6. High attention to detail.
7. Works well under pressure in a deadline-driven environment.