Payment Posting Specialist

Overview

Payment Posting Specialist (Remote)

Lead with GRATITUDE. Engage with EMPATHY. CARE with COMPASSION. BE Intellectually Curious. Be part of NADG's Tribe!

NADG is the fastest growing dental services organization of scale in the United States and today consists of a network of over 200+ dental practices in 15 states and 25 regional markets. Our entrepreneurial culture and maniacal focus on patient care serve as a great platform to become an innovative and dynamic industry leader.

We are looking for a Payment Posting Specialist to help us pioneer a new culture of dentistry. Join the tribe!

Responsibilities

This position is responsible for posting insurance payments and adjustments while being able to recognize and escalate any discrepancies. Additionally, this role involves researching, following up, and posting payment exceptions.

Essential Duties

• Posts insurance and patient payments, including contracted and non-contracted insurance carriers.
• Posts appropriate adjustments according to terms of contract and management systems.
• Downloads batches from Quick Base.
• Uses Middleware Remit IQ to assist in posting 835/ERA (Electronic Remittance Advice) files into the practice management system Open Dental.
• Monitors reimbursement for any underpayments and forwards accounts to the AR team for follow-up resolution.
• Ensures posted payments are reconciled daily.
• Escalates payment issues to the AR team through the kickback process.
• Monitors kickbacks to ensure timely completion.
• Works with the Cash Reconciliation team to follow up on and correct payment exceptions or discrepancies.
• Actively supports the company’s culture and business mission by prioritizing the organization’s people and its customers.

Qualifications

• Minimum of two (2) years’ experience in Medical or Dental Billing, with posting experience.
• High School Diploma or equivalent.
• Solid background with commercial insurance companies required.
• Proven understanding of Explanation of Benefits forms, claim forms, and the insurance billing process.
• Ability to build positive relationships with team members and outside clients.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills required.
• Experience with Microsoft Office products including Word, Excel, and Outlook.

Benefits

We take pride in offering our team members the benefits they deserve:

• Health, Dental, and Vision Insurance (Full-time employees)
• Healthcare Spending Account
• Paid Time Off
• 401k
• Voluntary Life & Disability Insurance
• Referral Program
• Employee Discount Program

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.