Patient Care Manager, Ambulatory Oncology - (12649)

Patient Care Manager, Ambulatory Oncology - (12649)

Job Type: Regular Full Time

Organizational Department: Sinai Health -> Mount Sinai Hospital -> Surgery/Oncology, Orthopaedics (11 South)

Employee Group: Non Union

Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

Travel Requirement: Hours (subject to change)

M-F 37.5 hours per week; due to the leadership nature of this role, applicants must be flexible to work additional/varied hours as required.

Job Description

Sinai Health is looking for an adept and trusted nursing leader who is aligned to our purpose to join our team as the Patient Care Manager (PCM) for our ambulatory oncology services. This role reports to the Senior Clinical Program Director for Surgical Services. As a member of the leadership team, the PCM is responsible for the delivery of safe, high quality patient care, fiscal management, human resource management, staff development and advancing professional practice. As a dynamic leader, you are committed to a philosophy of patient and family centered care and inter-professional collaborative practice. You have the capacity to deliver a high level of patient care and achieve departmental outcomes that are aligned with the Centre of Excellence and the Hospital’s strategic objectives.

About this unit:

Located at Mount Sinai Hospital, this covers two different spaces that provide outpatient care for ambulatory oncology patients. This is where the majority of our systemic therapy is provided for patient populations including GI, Sarcoma, Breast and Lung.

In this role you will:

• Maintain standards of nursing practice and management of patient care by creating an environment conducive to staff development and excellence in nursing practice.
• Interpret and foster the philosophy, goals and standards of the Department of Nursing.
• Establish unit goals and objectives that are consistent with the delivery of safe, high quality patient care.
• Take a lead role in creating a culture of safety, risk mitigation, quality, and service at the unit level and across the portfolio.
• Participate in the programmatic development of the clinical area.
• Manage finances at the unit level through effective budgetary planning, monitoring, controlling and operations.
• Facilitate and provide leadership for resource utilization at the unit and programmatic level.
• Provide leadership in fostering and promoting a collaborative practice environment.
• Lead, monitor and evaluate continuous quality improvement and program development initiatives.
• Develop, lead and manage program improvement initiatives based on quality data monitoring.
• Encourage staff participation in quality improvement activities for the unit.
• Support the Hospital’s strong academic mandate for ongoing staff development.
• Recruit, develop and manage staff; complete regular employee performance appraisals.
• Be accountable for the quality of care/service and patient safety at the unit level.
• Promote and maintain a safe patient care and work environment.
• Establish, promote and maintain good public relations through effective communication within the organization.
• Foster effective labour relations through knowledgeable interpretation and implementation of collective agreements.
• Work with other members of the nursing leadership team to support the implementation of evidence based practice.
• Participate as a member/leader of departmental and corporate committees and teams.
• Communicate effectively using appropriate lines within the organization.
• Respond as PCM on call as needed.
• Participate in the strategic planning process to drive organizational change.
• Perform other duties consistent with the job classification as assigned.

Job Requirements

Mandatory

• Current certificate of registration with the College of Nurses of Ontario (CNO) in good standing.
• Master’s Degree in Nursing (Bachelor’s Degree in Nursing with a Master’s Degree in a related discipline may be considered).
• de Souza Chemotherapy Certification.
• Minimum 5 years of recent nursing management experience.
• Minimum 5 years of recent and related clinical experience with proven oncology experience.
• Significant experience in quality improvement.
• Proven experience in data interpretation and analysis.
• Proven experience successfully leading and facilitating change with multi-disciplinary teams.
• Experience leading and/or supporting program development initiatives.
• Eligible for cross-appointment to an academic institution.

Preferred

• Membership in professional nursing and other related organizations.

Skills and Knowledge

• Respected and progressive leader with the ability to inspire, motivate and develop a high performance team.
• Proficient in using Microsoft Office Suite.
• Excellent decision making, problem recognition, problem solving, communication, negotiation and conflict resolution skills.
• Flexible with the ability to work efficiently in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Excellent organizational and time management skills.
• Model collaborative, cross-portfolio engagement to build consensus.
• Program planning and evaluation methodology skills are an asset.
• Demonstrated satisfactory work performance and attendance history.

If this sounds like you and you feel ready to build your nursing career within orthopaedic oncology and trauma, apply now and let us know why you’d be a great addition to our team.

Open Date: 2/25/2025

Posting Deadline: 3/11/2025

All applications must be submitted by no later than 4:00pm of the posting deadline date.

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status.

Sinai Health is comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care.

As an equal opportunity employer, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities.