Patient Care Coordinator (Permanent Charge Nurse)

Overview

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.

Employee Benefits

At FirstHealth of the Carolinas, we believe in supporting our employees' professional growth and personal well-being. That is why we offer a comprehensive benefit package that is designed to help you thrive. Enjoy a free gym-membership to one of our 7 FirstHealth Fitness Centers to stay active and prioritize your health, take advantage of our educational assistance programs through FirstU to pursue academic or professional development goals. You'll also benefit from exclusive employee discounts through PerkSpot, saving you money on quality offerings. Additionally, we're committed to your future with a competitive retirement savings plan, including an employer match to help you build financial security. These are just a few examples of how our leading-edge employee benefits align with our mission to put your career first. Join FirstHealth of the Carolinas and help us in our mission to become the best place to work in healthcare!

Job Responsibilities

The primary objective of the Patient Care Coordinator is to proactively manage patient flow while assuring effective, quality care. This is a highly visible position within the organization that requires exceptional communication and organizational skills. In partnership with leadership, the Patient Care Coordinator supports the Labor and Delivery units' daily patient care and personnel needs. Duties include:

1. Leading shift huddles
2. Ensuring accurate documentation
3. Completing patient assignments
4. Supporting daily operations
5. Assuring staff meals
6. First-line resolution of patient/staff/provider complaints
7. Elevating appropriate items to departmental leadership
8. Event reporting unexpected outcomes

Additionally, the Patient Care Coordinators support organizational quality and throughput goals as well as completion of required daily reports and checklists.

Qualifications

Required:

1. Current North Carolina RN licensure (or compact state)
2. Minimum two (2) years’ experience in Labor and Delivery
3. Intermediate Fetal Monitoring
4. NRP

Preferred:

1. Bachelor of Nursing (must complete within one year)
2. OB-RN Certification (must sit for testing within two years if not certified)