Patient Administrative Associate - C6 Integrated Community Program - Regular Full-time 2025-125[...]

Summary Of Duties

The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for this inpatient care unit; and maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit.

Qualifications/Skills

1. One year of Community College required.
2. Medical Terminology course preferred.
3. Candidates who have successfully completed the Hospital's PAA training and met the requirements of the Performance Management Program (i.e. confirmed in the PAA role) will be given priority consideration.
4. Must achieve successful completion of Sunnybrook Health Sciences Centre’s PAA training within specified timeframe.
5. One year of Administrative/Business experience required; in a health care setting preferred.
6. Demonstrated effective Person-Centred Care/Customer Service behaviour.
7. Working knowledge of software packages such as MS Word/Windows required.
8. Proven accurate keyboarding skills at 40 net w.p.m. OR data entry at 106 net keystrokes per minute.
9. Demonstrated ability to organize work effectively with adaptability, as well as work at a fast pace in an unpredictable environment.
10. Excellent problem-solving, interpersonal and communication skills: oral, written and comprehension.
11. Tact and diplomacy in handling and dealing with confidential information; sensitivity working with oncology patients and family essential.
12. Demonstrated ability to work effectively in an interprofessional team environment.