Palm Springs Food & Beverage Staff

Join the fastest growing team in the Palm Springs, FL Hospitality Industry!

We have many exciting positions in Palm Springs, FL including:

Breakfast Attendant:

• Assembling the breakfast buffet before mealtime and disassembling it thereafter.
• Ensuring that the breakfast buffet remains well-stocked at all times.
• Receiving beverage orders and directing these to the kitchen, as needed.
• Providing customers with condiments upon request.
• Clearing cutlery and crockery from customers' tables.
• Resolving customers' queries and complaints.
• Ensuring that customers vacate the restaurant by the close of meal service.
• Sweeping, vacuuming, and mopping the floors after each meal service.
• Cleaning and sanitizing tables and countertops after each meal service, and must therefore follow the standards and rules of each property.

Bistro Attendant:

• Employees must always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
• Have a thorough knowledge of menus and current specials in applicable outlets.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Pre-bus all tables removing soiled dishes after each course.
• Perform cashiering functions by closing checks and preparing end of shift paperwork.
• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
• Ensure that tables are kept stocked, tidy and clean.
• Keep all beverages full (coffee, tea, soda, water, and lemonade).
• Breakdown trays of soiled dishes and linen in the dish room according to established standards.
• Answer the telephone according to standards.
• Consistently upsell food, beverage and promotional items to guests.
• Be familiar with fire extinguishers, locations and know how to use them.
• Receive and deliver food and beverage orders and collect payment.
• Ensure overall guest satisfaction, and must therefore follow the standards and rules of each property.

Server:

• Serve patrons with food and beverages in a positive and friendly manner.
• Provide information to help food and beverage selections.
• Present ordered choices in a prompt and efficient manner.
• Maintain ambiance with an enthusiastic attitude.
• Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Help patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
• Transmit orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
• Keep kitchen staff informed by noting timing of meal progression.
• Serve orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
• Respond to additional patron requirements by inquiring of needs and observing dining process.
• Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Conclude dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Obtain revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons, and must therefore follow the standards and rules of each property.

Busser:

• Remove used plates, glasses, cutlery and napkins from tables after dinner is done eating.
• Wipe up water spills, food stains and dirt from tables. Straighten out the tablecloth or replace stained ones.
• Replace cutlery and glassware in anticipation of new diners.
• Refill paper napkins, salt and pepper shakers and any other depleted condiments on the dining table.
• Bring out meal orders if waitstaff are busy.
• Handle cleaning of the dining area at the close of day, and must therefore follow the standards and rules of each property.

Runner:

• Deliver food orders to customers quickly and accurately.
• Uphold sanitation and food safety principles.
• Bus tables by removing dirty dishes and trash.
• Check in with customers to ensure their experience is satisfactory.
• Relay reports of customer satisfaction to the management and relevant parties.
• Ensure patrons have all the appropriate tableware they need to properly enjoy their food.
• Assist setting up tables before service with appropriate utensils, napkins and decorations.
• Handle various impromptu requests from customers, and must therefore follow the standards and rules of each property.

Barista:

• Greet customers as they enter.
• Give customers drink menus and answer their questions regarding ingredients.
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).
• Prepare beverages following recipes.
• Serve beverages and prepared food, like cookies, pastries and muffins.
• Receive and process payments (cash and credit cards). Keep the bar area clean.
• Maintain stock of clean mugs and plates.
• Check if brewing equipment operates properly and report any maintenance needs.
• Comply with health and safety regulations.
• Communicate customer feedback to managers and recommend new menu items, and must therefore follow the standards and rules of each property.

Bartender:

• Provide a pleasant drinking experience to customers.
• Serve drinks while maintaining a clean and sanitary bar area.
• Attend to the detail and presentation of each order.
• Prepare and maintain ingredients by following recipes.
• Adhere to proper alcohol handling, sanitation, and safety procedures, and maintain appropriate dating, labeling, and rotation of all beverage items.
• Coordinate daily supply inventory for bar and submit orders to supervisor; assist with receipt of deliveries.
• Contribute to daily, holiday, and theme drink menus in collaboration with supervisor.
• Ensure smooth operation of bar services during absence of supervisor.
• Complete cleaning according to daily and weekly schedules, including dishwashing as needed.
• Assist with orienting new employees to their work area.
• Listen to customer complaints and suggestions and resolve complaints.
• Instruct personnel in use of new equipment and cleaning methods and provide efficient and effective methods of maintaining work area.
• Participate in and/or contribute to programs, committees, or projects designed to improve quality of service and employee productivity, and must therefore follow the standards and rules of each property.

Banquet:

• Read Banquet Event Order (BEO) and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly. Greet guests and respond to requests.
• Use proper in-room clearing and aisle tray breakdown buffet or other special food service tables and equipment.
• Assist in setting up/breaking down buffet or other special food service tables and equipment.
• Greet guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Complete assigned side work.
• Hours: Flexible; scheduled days and times may vary based on need.
• Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
• Complete other duties as assigned by supervisor/manager, and must therefore follow the standards and rules of each property.

Host/Hostess:

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations. Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name. Greet customers upon their departure.
• Coordinate with wait staff about available seating options.
• Maintain a clean reception area. Cater to guests who require extra attention (e.g. children, elderly).
• Answer incoming calls and address customers’ queries.
• Assist wait staff as needed, and must therefore follow the standards and rules of each property.