Outreach Officer

Do you have knowledge and experience working with homeless individuals and vulnerable adults?

Do you hold a full UK driving licence?

Outreach Officer

Location – Medway, Kent (Hybrid working)

Salary – £17.00 Per Hour

Contract length - 3 months

Our Medway client is looking for an Outreach Officer with experience in dealing with rough sleepers with multiple needs and able to work with challenging behaviour. Weekend and evening work will be required on occasion.

Responsibilities for the role of Outreach Officer

• To provide a supportive outreach response to rough sleepers.
• Perform outreach work across Medway to verify, engage and support rough sleepers.
• Follow up with individuals sleeping rough and liaise with partner agencies to deliver multi-agency reports and interventions.
• Provide information and advice on support services available and assist in exploring various housing options, seeking resettlement and move-on options for long-term rough sleepers.
• Oversee a caseload of clients, ensuring they are effectively supported with client-centred support plans, risk assessments, and needs assessments.

Skills and Experience for the role of Outreach Officer

• Knowledge of housing and homelessness legislation such as the Housing Act 1996; Homelessness Code of Guidance; Protection from Eviction Act 1977; and Homelessness Reduction Act 2017.
• Good working knowledge of outreach, accommodation projects, and services that can help vulnerable people.
• The ability to converse at ease with people, adapting communication style to suit various abilities.
• Experience of working with vulnerable people providing support in the field of homelessness, housing-related field, or another support service.
• Demonstrable experience of motivating and engaging with service users who are chronically and socially excluded from mainstream society and services.
• Experience of support planning, key working, and reviewing risks in collaboration with service users.
• Experience of multi-agency and partnership working.
• Knowledge and experience of utilising a range of housing options to relieve and prevent homelessness.
• Must have a DBS - ideally on the update service.
• Must have a full UK driving licence with business cover.

To find out more about the Outreach Officer position, please apply and we will be in touch to discuss the role in more detail.

This is an exciting opportunity to develop your career with a supportive employer in Kent.