Outreach Logistics Coordinator

Friday, March 14, 2025

Outreach Logistics Coordinator
$37,500 to $42,000 per year, full-time permanent, generous benefits package

Do you enjoy working in a fast-paced exciting environment? Does being part of a team working together to bring exciting hands-on science to Northern Ontario excite you? Would you like to contribute your ideas and know-how towards an exceptional customer service experience? If this describes you, then you could be a Logistics Coordinator in Science North’s Outreach Department!

This role, in the STEM Engagement unit, is responsible for supporting Outreach operations by coordinating with clients to sell/offer outreach programs and schedule visits in schools, libraries, First Nation communities, and public events. The Outreach Logistics Coordinator will complete contracts, plan details of trips, book accommodations, communicate with clients to ensure all needs are met and follow up on program evaluations.

Key Responsibilities:

1. Coordinate with public outreach clients, schools, to book outreach experiences across Northern Ontario
2. Complete outreach contracts for client signing
3. Respond to any client customer service needs and inquiries
4. Plan details of outreach trips including travel schedules, accommodations, and booking information
5. Coordinate booking information with outreach staff in Sudbury, Thunder Bay, and Sault Ste Marie
6. Record outreach program statistic and evaluation information

What you bring:

1. Proven experience as a coordinator
2. Sales and services skills and experience
3. Excellent time management skills and superior aptitude for problem solving
4. Outstanding clerical/administrative skills with superior attention to detail
5. Demonstrated experience with computers and data entry
6. Exceptional customer service skills and service mindset
7. Exceptional verbal and written communication skills in English and French (required)
8. A positive and fun attitude with demonstrated ability to work effectively as part of a team

This role can be based out of our offices in either Sudbury, Sault Ste Marie, or Thunder Bay and requires predominantly onsite work, Monday to Friday, with occasional need for evening and weekend work.

Compensation Highlights:

1. Competitive salary starting at $37,500 to $42,000 per year
2. Annual performance and merit increase consideration
3. Participation in the Science North Employee Incentive Plan
4. Comprehensive group benefit package including medical, dental, vision, paramedical, life/travel insurance, short and long-term disability coverage, 24/7 telemedicine access, wellness spending account/ onsite physio/chiro services
5. Pension plan following one year (or continued participation in TPP)
6. Science North annual family membership
7. Free or discounted admission to other attractions outside Sudbury, Science North facilities and program discounts, fitness membership contribution, free on-site parking
8. Minimum 3 weeks vacation with incremental entitlements of one week after 5 and 10 yrs of service

Don’t meet every single requirement? At Science North we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Apply online at https://www.sciencenorth.ca/careers. An early application represents your best opportunity for consideration. Science North is committed to an inclusive workplace and invites applications from all qualified individuals to join our diverse team. Accommodations are available upon request in all aspects of Science North’s selection process. We thank all interested candidates; only those selected for interviews will be contacted.

Science North is grateful to work with First Nations across Northern Ontario and we give thanks to the Indigenous Peoples who have cared for this land since time immemorial. We pay respect to their traditions, ways of knowing, and acknowledge their many contributions to innovations in Science, Technology, Engineering, and Mathematics, past and present. We also recognize the Métis Nation of Ontario for their historic and ongoing contributions. Science North commits to deepening engagement, relationships and partnerships in order to advance truth and reconciliation, honour and reflect Indigenous ways of knowing, grow economic opportunities, and collaborate with Indigenous peoples as partners in order to inspire all people to be engaged with science in the world around them.

Science North is a registered charity.

Science North is an agency of the Government of Ontario.