Order Entry & Invoicing Associate

Scope

Reporting to the Data Entry & Invoicing Manager, the Order Entry and Invoicing Associate is responsible for maintaining the accuracy and integrity of orders in the Navision database through accurate order entry and invoicing of all products.

Onsite, Entry-Level, Hourly-Wage position

Responsibilities

1. Generate and invoice all ITE (In the Ear), BTE (Behind the Ear) hearing aid repair, remake, and service orders
2. Input sales orders into the ERP system
3. Regularly interact with Production and with Client Services, Audiology and Accounting over the telephone or via email regarding orders
4. Responsible for accurate documentation of ITE, BTE, Accessories and Ear Molds and consignment aids
5. Generate all invoices for both ITE, BTE hearing aids, Ear Molds and accessories using the ERP system
6. Monitor and enter all orders from Email, Deskpro, and Web orders
7. Update service card with any changes
8. Responsible for accurate documentation, filing, and organization of necessary paperwork
9. Ensure that all entries are accurately entered into the Navision databases
10. Assist other associates as required to accommodate for changes in volume, workflow and/or staffing levels
11. Perform other tasks as required by the Manager
12. Meet and follow all Company and Departmental standards, policies and procedures regarding turnaround time, rushes, quality, and customer service
13. Adhere to all Human Resources policies and procedures
14. Conduct basic equipment maintenance as necessary

1. A high school diploma or equivalent is required
2. Minimum of 2+ years of data entry/invoicing experience
3. Excellent typing skills are necessary (Minimum of 40 WPM)
4. Must be detail oriented and have a solid background in record keeping procedures and maintaining organized documentation and/or filing systems
5. Knowledge of Microsoft Office programs (Word processing and spreadsheet applications)
6. Fluent with a Windows operating computer program

Why should you work with us?

1. Competitive salary with annual reviews
2. Excellent medical benefits; including dental, vision and health, Employee Assistance Program
3. Group RRSP contributions
4. 3 weeks of vacation
5. Fitness/exercise spending account
6. Dynamic work atmosphere
7. Career development programs and opportunities

Accommodation

Demant is committed to building an inclusive environment and will provide accommodations in accordance with the AODA (Accessibility for Ontarians with Disabilities Act). Please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.