Optometry Office Manager

Optometry Office Manager

About Us

We are an engaging, professional, and fast-paced optometry practice focused on providing comprehensive eye care to our patients with a high standard of quality.

Our work environment includes:

• Modern office setting
• Flexible working hours

We are currently looking to hire an Optometry Office Manager to join our busy and well-established optometry practice. The successful candidate will have a passion for building strong patient relationships and contributing to the overall vision health of our community.

Job Responsibilities

• Manage and work with a team in an optometry setting
• Maintain and optimize the schedule for optometrists and support staff
• Oversee patient check-ins and check-outs; collect payments and schedule follow-up visits
• Coordinate with insurance providers for benefits verification and pre-authorizations
• Support treatment planning and coordination
• Prepare and finalize financial arrangements with patients
• Maintain positive patient relations through ongoing communication and support
• Respond professionally to patient inquiries and address any concerns
• Handle a high volume of patients while ensuring daily tasks are completed efficiently
• Supervise and delegate tasks to team members as necessary
• Communicate openly with optometrists and other staff regularly
• Perform other duties as assigned by management

What We Are Looking For

• Exceptional phone manners and outstanding customer service skills
• Strong technical skills in Microsoft Office, Outlook, and familiarity with multiline phone systems
• Experience with optometry or practice management software is an asset
• Excellent verbal and written communication skills
• Ability to multitask and adapt in a fast-paced environment
• Sound judgment when handling confidential patient information
• Strong organizational and time management skills
• Knowledge of optometry procedures, terminology, and insurance benefits

Requirements

• Experience working in an optometry office or similar healthcare setting is preferred
• Formal training in optometry administration, or experience as an office manager, receptionist, or patient coordinator is an asset
• Knowledge of insurance processes relevant to eye care

Job Type: Full-time

If you have experience in optometry or healthcare administration and are committed to providing exceptional patient experiences, we encourage you to apply.

Pay: $50,000.00-$52,000.00 per year

Additional pay:

• Overtime pay

Benefits:

• On-site parking
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Abbotsford, BC V2S 0K2: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor's Degree (preferred)

Experience:

• Store management: 3 years (preferred)

Work Location: In person