Optician / Medical office assistant

Job Title: Optician / Medical Office Assistant

Join Our Team: Where Eye Care Meets Exceptional Service!

Are you passionate about eyewear and patient care? We are seeking a dedicated Optician and Medical Office Assistant to join our dynamic team. This unique role combines the expertise of an optician with the efficiency of a medical office assistant, ensuring our patients receive the best possible care and experience.

About Us: We are a leading optometry practice dedicated to providing exceptional vision care and stylish eyewear solutions. Our friendly and professional team creates a welcoming environment for all patients.

Key Responsibilities:

1. Expertise in Eyewear: Guide patients through frame selection, lens design, and fitting. Provide expert advice on edging, measurement, fabrication, and repairs.
2. Patient Journey: Assist patients from the initial frame selection to fitting and lens ordering. Ensure a seamless and enjoyable experience.
3. Customer Service: Answer calls and website inquiries accurately, book appointments, and check orders. Offer exceptional service to every patient.
4. Dispensing and Repairs: Dispense, adjust, and repair eyewear. Troubleshoot and resolve any concerns to guarantee patient satisfaction.
5. Administrative Support: Update electronic records, file patient files, and perform routine clerical tasks. Manage patient check-ins and assist with insurance claims and billing.
6. Inventory Management: Receive and manage inventory, ensuring our system is up-to-date and well-organized.
7. Office Maintenance: Merchandise dispensary, maintain high cleaning standards, and ensure the office environment is welcoming and professional.
8. Flexible Responsibilities: Adapt to changing responsibilities as needed. Be ready to take on new tasks and challenges.

Job Requirements:

1. Licensed Dispensing Optician and Contact Lens Fitter preferred.
2. Strong customer service and communication skills.
3. Empathetic with the ability to anticipate patient needs.
4. Previous experience in customer service and retail sales.
5. Detail-oriented and organized.
6. Optical experience required.
7. Medical office experience preferred but not required.

Job Type: Full-time

Pay: $20.00-$27.00 per hour

Expected hours: 40 per week

Additional pay:

1. Commission pay

Benefits:

1. Dental care
2. Extended health care
3. Vision care

Flexible language requirement:

1. French not required

Schedule:

1. Monday to Friday
2. Weekends as needed

Education:

1. Secondary School (required)

Experience:

1. Optical: 1 year (required)

Licence/Certification:

1. Optician license (preferred)

Work Location: In person