Opertions Associate - Bank / Finance

We are looking for a detail-oriented and efficient Data Entry Specialist to handle mailouts, document batching, scanning, and data entry tasks. The role requires a high level of accuracy and speed in entering data, cross-training in other processes, and working with minimal supervision. The ideal candidate will possess strong communication, time management, and organizational skills.

Key Responsibilities :

• Handle and prepare mailouts, batch and scan documents efficiently.
• Operate a computer terminal to verify, enter, retrieve, and edit data as required.
• Accurately key in paper documents using templates (FATCA and UPS) at a high speed and accuracy level.
• Cross-train in other manual processes (Finalize / Dice) as needed.
• Work with minimal supervision while meeting data entry speed and accuracy targets.
• Maintain proper documentation of customer / client information and data entry activities.

Project Description :

• Project Name : FATCA (Foreign Account Tax Compliance Act)
• Support in ensuring compliance with FATCA regulations by handling and processing relevant documents and data.

Required Skills and Qualifications :

• 2+ years of related experience in data entry or a similar role.
• Expert user of Microsoft Office Suite, especially Excel , Access , and Word .
• Experience working with RBC Systems or similar online systems.
• Ability to enter data at a minimum speed of 7000+ keystrokes per hour .
• Strong verbal and written communication skills.
• Attention to detail and excellent time management skills.
• Ability to accurately document and record customer / client information.
• Completion of a speed and accuracy data entry test is required.

Preferred Skills (Nice-to-Have) :

• Familiarity with additional online systems.
• Experience working in a compliance-focused environment (FATCA).

Attributes :

• Strong sense of urgency and ability to meet deadlines.
• Information-seeking mindset with strong listening, understanding, and response skills.
• Ability to adapt to new tasks and cross-train in other processes efficiently.

Education and Certifications :

• High school diploma or equivalent required.
• Relevant certifications or training in data entry or administrative support roles are a plus.