Operations Supervisor Warehouse & Delivery

Branch: Electric
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Salary Min: $93,300.00 Annually
Salary Max: $115,800.00 Annually
Short-term Incentive Eligible: Yes
Workplace Flexibility: No
Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.2 million customers.

We're actively seeking new talent to join our mission of transforming B.C.'s energy landscape. As one of BC's Top Employers with a diverse team of over 2,600 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

In this role, you will:

You lead by example, putting your safety and that of your peers first and demonstrating your technical expertise in collaboration with your team to drive effective operations. You have an eye for innovation and are always looking for opportunities to improve on process, and you’re passionate about supporting the development of your peers. We need someone like you to join as our Operations Supervisor, Warehouse & Delivery.

In this role, you’ll be responsible for supervising and leading a team of broadly skilled logistics professionals to meet daily operational demands and support the generation, distribution, transmission and delivery of safe and reliable energy to FortisBC customers within a designated geographical area and/or facility.

In year 1, you will:

1. Become familiar with our processes related to software applications relevant to the role, including SAP, Power BI, Utility Risk Management (URM), Accounts Payable Express, Primavera, and others.
2. Gain a general understanding of the budgeting and financial oversight process and identify areas to improve efficiency.
3. Manage and dispatch work safely, effectively and efficiently, ensuring quality oversight and compliance with work and industry standards, applicable metrics, and operational requirements.

In year 2, you will:

1. Participate in other work assignments and company initiatives that are not directly related to your primary role.
2. Identify and action improvements to safety and efficiency.
3. Mentor and coach unionized employees, provide ongoing training and development to support performance and quality of work.
4. Establish and maintain effective relationships with internal and external stakeholders such as customers, contractors, and emergency response personnel.

What it takes:

1. A bachelor’s degree or Diploma of Technology in a related discipline, plus four to seven years of related field experience in a leadership capacity or an equivalent combination of education, training, and experience.
2. Excellent leadership skills and adaptability to work and provide supervision in a fast-paced environment while managing changing priorities.
3. Exceptional communication skills with the ability to manage high stress situations (emergencies) in a calm manner.
4. Great collaboration skills to innovate on existing processes, support colleagues with their development needs, and excel in a team environment.
5. High-level proficiency in Microsoft Office and computer systems with demonstrated experience using Workspace, SAP, and Power BI.
6. Travel is required.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.