Operations manager, restaurant

Minimum Requirements

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 1 year to less than 2 years

Work Setting

• Urban area

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Lead/instruct individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 11-15 people

Certificates, Licences, Memberships, and Courses

Computer and Technology Knowledge

• MS Office

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask