Operations Manager Framing

Responsibilities:

1. Plans, directs, and monitors the activities of a sales team within a specified region / district / geography to achieve established sales targets.
2. Develops and/or implements business strategies for existing and potential accounts.
3. Manages the day-to-day activities of a sales team in order to implement the organization's overall sales strategy for an assigned region / district / geography.
4. Develops and maintains strong relationships with all key account personnel and relevant functions in order to support selling, market development, service efforts and clinical programs.
5. Identifies opportunities and develops new programs to meet the organization's sales plans to increase market share.
6. Assesses need for the addition of new selling programs and processes, conducts competitive analysis, and implements strategies.
7. Coaches sales representatives on the technical aspects of the organization's products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures, and standards that will help them achieve their sales targets.
8. Responsible for reporting complaints and Adverse Drug Reactions (ADR).
9. Develops and implements sales strategies that align with the company’s overall objectives to maximize and drive sales growth opportunities through enabling closer relationships with customers and patients.
10. Executes on annual commercial plan & strategic plan to drive market share growth, long-term profitability, and greater customer engagement.
11. Aligns Canada strategic sales plan to OUs.
12. Recommends and influences investment decision-making to drive sales performance and margin growth including go-to-market strategies.
13. Designs and leads organization structure aligned with required capabilities to win in the market.
14. Accountable for execution of product roadmap in assigned region in alignment with company’s overall portfolio management strategies.
15. Accountable for creating innovative solutions to optimize growth.
16. Leads the field sales organization and collaborates with marketing and other stakeholders to increase the access and adoption of Medtronic's products by developing and/or executing strategic field activities involving market development, customer education, training, and product messaging.
17. In collaboration with Marketing, Strategy, and Business transformation teams, develops and drives product and service strategies, operational excellence & compliance with quality systems.
18. Collaborates and shares accountability with stakeholders and other shared services within Medtronic Canada as well as within the Global Region / Functions and global operating units to create and execute long-term strategies that will drive the full potential of assigned operating units in the Canadian healthcare market.
19. Accountable for the overall revenue and margin attainment for the Canada subregion.
20. Instills a culture of innovation, growth, and resilience.
21. Seeks alignment with Marketing Leader on key strategies and priorities.
22. Aligns with other Sales Leaders on sales strategies, programs, and compensation plans.
23. Ensures fully integrated strategic sales planning that brings together HSS / SPM, RSDs, and RSMs within the region.
24. Member of CLT; takes active role in all IBP cycles including Unit Demand Reviews inputs to Marketing teams, Portfolio Management Reviews, Management Business reviews, Sales Calls, Strategic Plan inputs, AOP, and IBP forecast cycles for revenue and standard gross margins.
25. Creates and fosters a diverse, ethical, accountable, and competitive culture.
26. Manages the business to ensure accountability for performance and facilitates the development of talent to build a strong pipeline of sales personnel.

Minimum Requirements:

Knowledge / Education:

• Advanced degree.

Job Experience:

• Minimum 15 years of relevant sales experience with a bachelor’s degree and minimum of 10 years of managerial experience, or;
• Minimum 13 years of relevant sales experience and minimum of 10 years of managerial experience with an advanced degree.

Skills / Competencies:

• Understands strategy, implications, and business trade-offs to drive effective prioritization and decision making.
• Seasoned, strategic, visionary leader who understands how to unleash the power of one MDT.
• A proven collaborator, someone with a demonstrated capacity to successfully manage a large, complex portfolio.
• Demonstrates leadership to effectively lead assigned Canadian portfolios with accountability for growth and profitability.
• Possesses strong business acumen and sound judgment to develop and execute strategic plan.
• Demonstrates leadership traits & values – unity, trust, and humility.
• Change and culture champion.

Base Salary Range: 217K - 326K