Operations Manager

134 Morgan Ave, Brooklyn, NY 11237, USA Req #11975

Friday, February 21, 2025

Is this you?

• You display a passion for building and leading successful, large-scale teams
• You are an operations expert who is both process and outcomes-oriented
• You are intrigued at impacting the urban environment through active and affordable first-and-last-mile transportations and logistic solutions

If your answer is yes, we have the career opportunity for you!

Motivate is looking for an Operations Manager to join our team. In this role, you will oversee a large team of regular and seasonal employees for bike fleet operations. This position offers an exciting opportunity to play a crucial role in bike sharing operations and expansion throughout the greater New York City area.

About the Role

• Supervise daily operations to optimize inspection and repairs; ensure all operations are carried out per Motivate standards
• Lead a supervisory team who oversees union bike mechanics, full cycle employee oversight and engagement
• Manage an inventory system for bicycle parts; work directly with supply chain managers to ensure parts are ordered in a timely manner
• Assist in creating and implementing processes to further increase efficiency in obtaining established goals and team management strategies
• Follow safe work practices and help to champion a safe working environment

About You

• You have previous experience successfully managing a large, people-centric operation; distribution, repair/service center, warehousing, or logistics preferred; Experience with union and/or seasonal workforce preferred. Undergraduate degree in Business or related preferred
• You are an experienced manager who leads by example and understands how to best motivate/encourage your team while completing all managerial activities
• You are a self-starter, with the ability to manage multiple priorities, follow through, think critically, and apply analytical problem solving with a high degree of judgment
• You are technology proficient: MS Office, Slack, Tableau and other data, planning, and communications software

About Motivate

We are the premier micromobility service operations and infrastructure experts, delivering bikeshare operations management services to many of the nation’s largest cities. With decades of agile and scalable fleet development experience, we ensure optimal system performance and the highest level of customer satisfaction available.

Motivate is led by a group of seasoned operational experts, creative leaders, and sustainability-minded teams. At Motivate, exceptional service is our North Star. We take pride in working together to keep communities moving and connected to the work, the play, the people, and the places they love most.

Why Join Our Team

As a Motivate employee, you are a key member of our team responsible for the efficient delivery and performance of bikeshare system operations and support services. We’re always looking for new people who aren’t afraid to roll up their sleeves to be successful, whether out in the field or working in one of our depot or office locations, to make a difference in our communities.

Transforming cities is more than just changing the way we travel and commute throughout the metropolitan area. At Motivate, we strive to support the communities we operate in by providing employment to those who need it most. We care about your passion, character, and determination to work hard more than your past.

We are seeking dependable, hardworking, team-oriented employees who want to build a career with Motivate and impact the cities in which we live and work. We’re looking for candidates who are professional, personable and take pride in their work. Do you thrive off teamwork, a great place to work, and the feeling of a job well done? If so, we’d love to hear from you.

• Comprehensive medical, dental, and vision plans
• Life, accidental death, long-term and short-term disability insurance options
• Paid time off and sick time
• Paid parental leave
• 401k retirement plan with company match
• Free annual bike share membership
• Opportunities for growth

Interested? Apply now!

The above description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. All employees may be required to perform duties outside of their normal responsibilities to accomplish Motivate's mission.

Motivate LLC is an Equal Opportunity Employer. Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, or any other legally protected status under applicable law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law, as well as individuals who need an accommodation because of pregnancy or their sincerely held religious beliefs. If you require assistance or reasonable accommodation during any aspect of the application process or performance of your job, please contact the People Team or the hiring manager.