Operations Manager

Rutherford Contracting is a leading construction company specializing in ICI Buildings, Site Development and Facilities Management. With a commitment to excellence and safety, we deliver high-quality projects to our clients.

About the role:

We are currently looking for an Operations Manager to join our Buildings Division! As Operations Manager you will be responsible for overseeing and managing construction projects from inception to completion. You will ensure projects are completed on time, within budget, and to the highest quality and safety standards. This role involves coordinating with clients, subcontractors, and internal teams, while managing resources, schedules, and budgets effectively.

Management and Functional Responsibilities:

Project Award

1. Participate in the project start-up meetings post award, and ensure that details of the project are known
2. Determine and appoint a Project Manager and Site Superintendent (and PA/PC as required) for all projects; ensure Project Manager fulfills responsibilities with regards to preparation of project start-up meeting
3. Conduct and moderate discussion with Project Manager (with estimator in attendance as requested and required) prior to prestart-up meeting with Site Supervisor in order to disclose and discuss discretionary information
4. Identify and pursue new business opportunities and partnerships to expand the division’s market presence
5. Review and approve budget spreadsheet of Project Manager prior to entry into Maestro
6. Attend monthly Project Manager reconciliation meetings for accrual purposes and accurate monthly financial statement reporting
7. Attend/conduct Project-Post Mortem meetings with Project Manager, Project Supervisor, and Project Administrator/Coordinator for metric evaluation and financial recognition purposes

Safety

1. Assume leadership role for safety – monitor and hold staff accountable for same
2. Perform responsibilities of the role currently described for in the Corporate H&S Manual
3. Ensure safety duties are executed in a proactive manner that facilitates production

Production

1. Project and provide anticipated department margin for tracking and accountability to the Vice President of the Building Division
2. Ensure that employees and resources are adequately balanced across all Rutherford projects
3. Monitor project progress and provide updates to the Vice President accordingly
4. Identify potential risks and develop mitigation strategies to address project and operational challenges
5. Attend prestart-up meetings led by PM with Site Supervisor (and PA as determined required); ensure discussion includes communication of expectations and goals as they relate to the five elements of success within appropriate context and disclosure of budgeted allowances.
6. Attend initial on-site start-up meeting with PM for the visual recognition and verbal reinforcement of project responsibility
7. Monitor, direct and oversee the work of Project Managers and Administrators/ Coordinators for best balance of personal workload and expertise as well as departmental capacity
8. Conduct random site visits/workplace inspections to assess and determine if project goals and objectives are being maintained (best balance and use of resources in 5 elements of success) including efficiency and safety; ensure PM’s awareness and involvement of discussions or interactions with Site Supervisor to reinforce and clarify project responsibility and accountability
9. Work in conjunction with the estimating team for bids pertaining to the Building Division
10. Co-chair/lead and record production meetings. Purpose of production meeting: determine what previous production goals and commitments were met, reassess individual project’s status and overall departmental status, resume or revise production goals for immediate and subsequent weeks ahead for most efficient and effective use of resources (labour, equipment, subs) for production execution
11. Identify and resolve issues that may impact project timelines or budgets.
12. Make decisions on the spot to address unforeseen challenges or changes in project requirements
13. Attend quarterly Operations Manager meetings to review division projects, financials, scheduling, and address any divisional issues
14. Ensure that all Project Managers work together to assess their daily and future production requirements, then plan, organize and determine on an ongoing basis the daily dispersal of all in-house labour and equipment. In instances of disagreement between PMs due to labour and/or equipment shortage, excess, or specific skill set requirement for work, facilitate resolution and/or make determination. Recognize PM’s when production resources are best shared and implemented; hold PM’s accountable when poor planning and lack of teamwork is demonstrated.

Staff Department Management

1. Ultimate responsibility for the complete staff composition for the Building Division’s production department (Project Managers, Project Coordinators, Site Superintendents, and Field Staff); maintain an in-house cross-section and complement of expertise that meet the department’s workload and skill set requirements for all individuals to perform their responsibilities with maximum efficiency
2. Source staff with authority and discretion to hire and terminate based on the department’s needs and the individual’s competence/ability to meet same, and in accordance with organization’s financial, recruitment, training and development capabilities, policies and practices
3. Monitor the performance of entire labour complement (through visits to the site and discussions with Peers) and indirectly (through direct reports); facilitate direct and indirect feedback for personal and team development in the department
4. Exercise disciplinary measures for non-performance and conflict resolution for all Building department production staff

Leadership – Development of Direct Reports

1. Manage and mentor each direct report in the department to strengthen the knowledge and depth within the individual to their fullest potential; provide on-going feedback in the development of technical and communication skills
2. Teach, recognize and hold accountable direct reports in their professional growth towards the best fulfillment of their responsibilities, as well as their personal growth in their ability to manage, motivate and facilitate the work of others working with them and under their direction
3. Conduct individual performance reviews of direct reports for formal communication, feedback and goal setting semi-annually; conduct informal feedback continuously

Qualifications:

1. Bachelor's degree: A degree in Construction Management, Civil Engineering, or a related field.
2. 10+ years of experience in the construction industry with a strong background in managing construction projects, operations and teams.
3. Proven track record of managing medium to large-scale or complex projects successfully.
4. Experience coordinating with multiple stakeholders, including clients, subcontractors and suppliers
5. Ability to develop and manage project schedules, budgets, and resources effectively
6. In-depth understanding of construction processes, materials and industry standards
7. Ability to read blueprints, technical drawings, and specifications
8. Excellent communication skills, both verbal and written, for interacting with clients, team members and other stakeholders
9. Strong analytical and problem-solving skills, with ability to address and resolve issues quickly and effectively
10. Exceptional organizational skills, with the ability to manage multiple projects and priorities simultaneously
11. Project Management Professional (PMP) or Certified Construction Manager (CCM) an asset
12. Experience with CoR would be an asset.

Rutherford is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal/Native American status or any other legally protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.