Operations Coordinator – Part Time

Please get in touch if you would like to discuss this role.

We are seeking a professional Administrator, experienced in business operations, to work with our mission-focused client, dedicated to promoting sustainable corporate governance. As the Operations Coordinator, your role is to assist with the smooth running of the organisation and enhance day-to-day operations. Reporting to the Associate Director of Operations, you will be involved in the administration of a wide variety of functions including HR, Finance, and risk management, as well as providing ad hoc project support.

Suitable candidates should be able to demonstrate previous experience in a business support function, flexibility, and the ability to handle a variety of administrative duties. You will need to be a competent user of Microsoft Office and enjoy working with IT systems and processes.

This position will be a 12-month fixed term contract, to begin as soon as possible. This is a part-time role working 30 hours a week, office-based in Central Cambridge.

Key Duties

Finance

1. Manage invoice coding, expenses processing for the team and updating the monthly payroll (managed by a 3rd party).

Process Development

1. Support the creation and development of operational processes (Finance, IT, HR or premises-related) as needed.
2. Draft policies and support onwards communication/policy management as needed.

Recruitment & HR

1. Liaise with agencies to post vacancies, manage the flow of CVs to managers and gather feedback.
2. Support the interview process and ensure feedback is provided in a timely way.
3. Draft contractual paperwork.
4. Manage new starter process and onboarding.
5. Benefits administration.
6. Research and book training events, book speakers etc.
7. General HR admin and answering HR queries.

Legal

1. Brand licensing responsibilities working with the Chapters (supported by an external law firm).
2. Work with the Associate Director of Operations to coordinate the team’s move to new premises, support the team by responding to questions and any early issues and help the team to settle in.
3. Manage insurance renewals.

Meetings

1. Schedule meetings for Operations, making virtual/in-person meeting arrangements as needed.
2. Participate, note actions, and coordinate delivery of actions where appropriate.

IT

1. Provide technical support as and when required, liaising as needed between the team and our 3rd party IT company.

Internship Programme

1. Identify projects from across the team.
2. Manage adverts and recruitment.
3. Onboard, train, manage and conclude (taking feedback).

Culture & Social

1. Contribute to the design and delivery of programmes which enhance staff wellbeing and build a strong, lively culture which supports everyone to do their best work (lead on some elements and support others).
2. Work with other members of the team to organise team offsite and social events.
3. Benefits administration and promotion in the team.

Ad hoc

1. Support the CEO with ad hoc projects, research, and administration.
2. Cover for other members of the administrative team during absences.

Skills and Experience

1. A competent user of IT including MS Office (Outlook, Word, Excel, Teams, SharePoint) and Xero.
2. Strong numeracy skills with attention to detail.
3. Highly confidential and discrete.
4. A confident communicator, written and verbal.
5. Strong organisational, planning and research skills.
6. Flexible and reliable and confident to use own initiative.
7. Ability to work efficiently and effectively alone and within a team.
8. A quick-learner, able to cope well with changing priorities and new challenges.
9. An interest in sustainability and corporate climate action is desirable.

To apply for the role of Operations Coordinator, please send a covering letter together with a copy of your CV in MS Word.