Operations Coordinator

Are you ready to take your career to new heights?

As Canada's leading ultra-low-cost carrier, dedicated to providing affordable and exceptional travel experiences to Canadians, Flair Airlines is always on the lookout for talented individuals to join our team and contribute to our success as we continue to expand our route network, flight frequency, and services. Given our commitment to growth and excellence, we are currently seeking candidates for the following position:

Job Title: Operations Coordinator

Department: SOCC

Location: Edmonton, AB (YEG)

Work Arrangement: This role is primarily based in an office environment

Position Overview:

Reporting to the Senior Manager of SOCC and Planning, the Operations Coordinator is responsible for overseeing day-of operations and crew scheduling. Must be prepared to work a flexible schedule, including holidays, weekends, and shifts during afternoons and nights, as dictated by service needs. The work environment is characterized by its fast pace, reliance on meeting deadlines, and constant change. Overtime may be necessary. Daily tasks include frequent sitting, typing, filing, phone work, and using standard office equipment.

Primary Job Functions:

• Supporting the Duty Officer throughout all operations
• Monitoring day-of operations flights and communicating any delays or changes to airport operations, dispatch, and maintenance as needed
• Handling inbound crew or ground operations calls into the Operations Centre
• Ensuring completion of all APIS and/or GENDEC transmissions as necessary
• Coordinating changes in in-flight services (such as catering) on a per-flight basis
• Investigating and following up with stations and flight crews to ensure accurate coding of delays for all flights
• Assisting in coordinating and arranging ad hoc charter flights, including ground handling and airport PPRs
• Completing Daily, Weekly, and Monthly Operation Coordinator checklists
• Reviewing all Captain reports for issues and comments and ensuring accurate recording of OTP delays
• Updating operational software with correct aircraft tails and times, and ensuring communication of changes to other departments
• Completing required reports as assigned
• Performing other duties and assignments as necessary

Qualifications & Requirements:

The preferred candidate should exemplify Flair's core values of Respect, Integrity, Reliability, and Resilience while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:

• Education: High school diploma or GED equivalent
• Experience: Previous Airline Operations Centre or Airport Operations experience is an asset. Knowledge of the Canadian Aviation Regulations (CAR’s) as they apply to 705 operations is preferred.
• Skills & Abilities:
  • Ability to effectively perform in a high-stress, deadline-driven, and dynamic work environment while prioritizing tasks and assignments
  • Intermediate knowledge of Microsoft Office Suite (Word, Excel, and Outlook) is essential
  • Must be able to read, understand and apply CARs regulations, related legislation, and company policies and procedures
  • Ability to handle multiple tasks and maintain organized workflow
  • Strong communications skills and the ability to build effective working relationships with a variety of stakeholders
  • Demonstrated analytical and problem-solving skills
  • Ability to make informed decisions regarding scheduling and fulfilling customer requirements for charters and other flights
• Competencies:
  • The ability to lead as a Flair teammate by being collaborative and modeling our values
  • The ability to maintain diverse relationships with peers and other stakeholders
  • The ability to deliver results with impact and strive to always improve
• Requirements:
  • Ability to work irregular hours or shift work that may include overnights, evenings, weekends, and holidays, with a schedule that varies
  • Clear criminal record check and satisfactory employment references
  • Ability to successfully complete a pre-employment alcohol and drug screening test
  • Must be legally eligible to work in Canada without restriction

Why Join Flair Airlines:

At Flair Airlines, we value our employees and provide a supportive and collaborative work environment that offers opportunities for growth and professional achievement. Additionally, we offer a comprehensive benefits package, effective on your first day of employment, which includes:

• Competitive compensation package including medical and dental benefits, both short and long-term disability coverage, life insurance, dependent life insurance, and an employee & family assistance program.
• Pension plan with matched contributions.
• Individualized performance bonuses based on achievements.
• Attractive referral incentive program.
• Access to our staff travel program, allowing employees and their travel companions unlimited travel access across the Flair network.

How to Apply:

If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role.

Application Deadline: December 31, 2024

Flair Airlines is committed to creating an inclusive, equal, and accessible environment that attracts diverse talent. We encourage qualified candidates from all backgrounds to apply for this role. If you require accommodation during the selection process, please let us know. While we appreciate all applications, only shortlisted candidates will be contacted for the next stage of the recruitment process.

We look forward to the possibility of welcoming you on board!

Website: www.flyflair.com