Operations Assistant

Who We Are

Algonquin Bridge, a Division of AIL International is a fast-growing division of the AIL Group of Companies. We design and supply a wide range of steel bridge products and crossing solutions across Canada, including Modular panel bridges and Algonquin prefabricated pedestrian and vehicular bridges. Our affiliated company Atlantic Industries Limited (AIL) Canada is a world leader in developing efficient engineering solutions in corrugated metal structures, retaining wall systems, corrugated pipe, sound barrier walls and prefabricated bridges for the transportation, public works, mining, forestry, and development sectors.

We Are Looking For

The Operations Assistant supports daily operational tasks, ensuring smooth workflow and efficient business processes. This role involves coordinating administrative duties, managing work orders, assisting with project management, monitoring inventory, maintaining records, and providing operational support to various departments.

What You Will Do

1. Administrative Support:
   
   • Assist in managing schedules, appointments, and meetings for the Operations Manager or leadership team.
   • Prepare reports, memos, and correspondence as required.
   • Handle email and phone communications professionally.
2. Work Order Management:
   
   • Create, track, and close work orders in the system to ensure tasks are completed accurately and on time.
   • Assign work orders to the appropriate teams or personnel.
   • Monitor the progress of work orders and provide status updates to stakeholders.
   • Ensure all documentation related to work orders is properly filed and updated.
3. Logistics and Inventory:
   
   • Monitor inventory levels and assist in ordering supplies or equipment as needed.
   • Support shipping and receiving processes, including documentation and scheduling.
   • Ensure accurate record-keeping for procurement and inventory management.
4. Process Coordination:
   
   • Collaborate with teams to implement operational improvements.
   • Help monitor workflows to ensure compliance with company policies.
   • Provide support for the planning and execution of company projects or events.
5. Data Management:
   
   • Maintain databases and update records, ensuring accuracy and accessibility.
   • Generate reports and analyze data to support decision-making.
6. Customer Service:
   
   • Address inquiries from clients, suppliers, or internal stakeholders promptly.
   • Resolve operational issues or escalate them to the appropriate department.
7. General Duties:
   
   • Perform other duties assigned by the Operations Manager to support overall business goals.
   • Promote a positive, organized, and collaborative work environment.

What You Will Need

1. Education: High school diploma or equivalent required; associate’s or bachelor’s degree in Business Administration, Operations Management, or a related field preferred.
2. Experience: 1-3 years of experience in operations, administration, or a similar role. Experience with work order systems or facilities management is a plus.
3. Skills:
   
   • Proficiency in work order management software (e.g., CMMS, ServiceNow, or similar).
   • Excellent organizational and multitasking skills.
   • Strong written and verbal communication abilities.
   • Proficiency in Microsoft Office Suite and other relevant software.
   • Problem-solving and analytical thinking skills.

Why Join Us

1. We offer a robust total rewards package- Competitive starting salaries, and comprehensive health and dental benefits.
2. Company Pension Plan (After 1 year of service).
3. Internal career opportunities and Educational Reimbursement program.
4. Monthly Employee Recognition and Rewards Program Diverse and inclusive workplace.
5. Strong company culture committed to providing a positive environment Continuous learning and development opportunities.
6. Work-life balance!
7. Employee referral bonuses.
8. Ongoing coaching, learning, and development opportunities.
9. Safety Shoes Allowance.
10. And Much More!

Atlantic Industries Ltd. is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Atlantic Industries Ltd. will make accommodations available to applicants with disabilities upon request during the recruitment process.