Operating Room (OR) Booking and Scheduling Clerk

Salary

The salary range for this position is CAD $29.40/Hr. - CAD $29.40/Hr.

Summary

Reporting to the Patient Care Manager or designate, the Operating Room (O.R.) Booking Clerk performs scheduling and clerical functions in support of the delivery of patient care, including using a complex Operating Room scheduling component of the computerized operating room management information system. Duties include identifying available booking options, preparing and editing preliminary Operating Room slate, completing and distributing final slate to designated areas as well as entering information, compiling, maintaining and distributing designated operative statistical information and surgical waitlists. Schedules and books appointments for surgical procedures in Admission, Discharge, & Transfer systems and/or Patient Care Administration system and admits patients. Performs reception duties, orders office supplies, types correspondence and documents, maintains files, scans and faxes documents.

What You Bring

Education, Training, and Experience: Grade 12 plus three years’ recent, related experience or an equivalent combination of education, training, and experience.

Skills and Abilities:

1. Ability to keyboard 40 wpm.
2. Knowledge of medical terminology.
3. Ability to communicate effectively both verbally and in writing.
4. Ability to deal with others effectively.
5. Physical ability to carry out the duties of the position.
6. Ability to organize work.
7. Ability to operate related equipment.

What We Offer

Schedules surgical procedures by performing duties such as receiving booking requests from physicians, reviewing booking package for completeness, checking pre-admission forms for accuracy of information such as patient demographics, length and type of procedure, following up on missing information, and entering pertinent data into the computerized patient information system and Surgery Scheduling System to initiate patient waitlists. Prepares Operating Room Slate utilizing an operating room scheduling component of the Surgical Scheduling System by methods such as compiling booking and scheduling information, identifying available booking options, assigning surgical cases according to allocated operating room time and post anesthetic recovery (PACU/HAU) bed availability, entering patient data into computer, verifying data, printing, and distributing booking information to designated areas. Maintains filing system for all surgical procedure booking requisitions by methods such as creating files, making labels and indexing as appropriate, establishing bring forward systems, and filing and purging material according to established procedures. Schedules and books appointments by methods such as receiving appointment request or referral, entering patient information into the computerized Admission Discharge & Transfer system and/or Patient Care Administration system, booking a time slot, making follow-up appointments, cancelling or adjusting patient appointments, booking appropriate tests, and contacting patients to provide pre-appointment instructions as appropriate. Edits slate by identifying errors or conflicts such as procedure coding, equipment availability or length of case, assigning extra cases to the slate in accordance with cancellations or unused operating room time and adjusting slate as required ensuring optimal booking time. Confirms final booking assignments with designated personnel and forwards bookings to Operating Room for coding and equipment check to ensure procedure codes and case cart configurations are correct. Distributes copy of final slate to appropriate areas by printing copy of report from computer and forwarding completed slate to Printing for duplication and final distribution to designated areas. Communicates and collaborates with personnel such as operating room staff, PAR staff, slating anesthetists, physician's offices and Pre-Admission Clinic to determine operating room assignments, optimize utilization of operating room time, confirm booked procedure, identify any discrepancies/changes and facilitate daily slate revisions. Admits patients by performing duties such as interviewing patients, obtaining patient information such as personal details, entering information into the Cerner or Patient Care Administration systems according to established procedures, printing out keyed data as required for consent form, explaining consent forms to patients, and obtaining required signatures. Compiles, maintains and distributes designated operating room usage statistical data and surgical waitlists by methods such as gathering information, inputting data into the computerized systems, and generating operational reports utilizing word processing and spreadsheet software. Forwards statistical data to designated personnel in accordance with established procedures. Prepares and maintains patient charts by performing duties such as filing material as required, reviewing files to ensure procedures are booked and results are in the files. Maintains departmental filing system for materials such as correspondence, reports, billing information, records of equipment maintenance and office supply requisitions by performing duties such as creating and labeling files, filing material as appropriate and retrieving information for designated personnel as required. Maintains office supplies by performing duties such as identifying depleting stock, completing purchase requisition according to established protocols and forwarding to Patient Care Manager for authorization. Performs reception duties by receiving telephone calls, visitors and hospital staff and directing or transferring them to appropriate personnel, taking messages and providing routine information and sorting and distributing mail to appropriate and replying to routine email. Faxes, photocopies and scans documents/materials. Arranges meetings and appointments as directed. Types material such as correspondence, consult letters, and lists, utilizing word processing software, from written drafts and/or revisions. Communicates with staffing office regarding staff attendance. Performs other related duties as assigned.