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Are you an experienced leader with an exceptional track record looking to make a significant impact in our hospitality group? Vintage Group Inc. is hiring a Director of Operations to join our team in Calgary, Alberta. With new high-end restaurant concepts on the horizon, this is a unique opportunity to help lead an innovative company dedicated to creating memorable dining experiences.

Responsibilities will include:

1. Operational Oversight
   • Monitor daily operations: Oversee front-of-house and back-of-house functions, ensuring everything runs smoothly, from service to kitchen production.
   • Staff management: Supervise managers and staff, ensuring proper staffing levels and efficient work.
   • Implement company policies: Ensure compliance with health regulations, safety protocols, and company policies.
   • Budgeting and cost control: Develop and manage budgets, controlling operational costs such as labor, inventory, and food costs.
   • Profitability analysis: Track and analyze financial performance, identifying areas for improvement and cost reduction.
   • Forecasting and reporting: Prepare financial reports, forecasting trends, and adjusting strategies as needed.
2. Customer Experience
   • Enhance service standards: Ensure customers receive a consistent, high-quality dining experience.
   • Address customer concerns: Handle any escalated customer complaints or issues, ensuring satisfaction.
3. Staff Training and Development
   • Hiring and onboarding: Oversee the hiring process and ensure proper training for new staff.
   • Employee development: Offer opportunities for staff development, ensuring that team members are continuously improving.
   • Maintain high morale: Foster a positive, motivating work environment.
4. Menu Development and Inventory Management
   • Menu planning and pricing: Work with chefs and culinary teams on menu updates, pricing strategies, and promotions.
   • Inventory management: Oversee inventory levels and manage relationships with suppliers to ensure the timely procurement of quality ingredients.
5. Strategic Planning and Growth
   • Set operational goals: Establish short- and long-term goals for improving efficiency, customer service, and profitability.
   • Business growth: Collaborate with owners or executives on strategies for expanding or improving the restaurant’s footprint, whether through new locations, marketing efforts, or new offerings.
6. Compliance and Legal Oversight
   • Ensure legal compliance: Ensure the restaurant meets all relevant health, safety, and labor laws.
   • Risk management: Develop strategies to minimize risks, such as insurance or safety training for staff.

Skills Required:

• Leadership: Strong ability to lead a diverse team, motivating and managing staff effectively.
• Communication: Excellent verbal and written communication skills for interacting with staff, customers, and stakeholders.
• Financial acumen: Ability to read and analyze financial reports, manage budgets, and optimize costs.
• Problem-solving: Quick and efficient in identifying issues and finding solutions.
• Time management: The ability to multitask and manage time effectively, prioritizing daily responsibilities.

This role requires a combination of operational expertise, strategic thinking, and strong leadership abilities to ensure the success and smooth functioning of our restaurants.

Requirements:

• Proven experience in a leadership role within the restaurant industry.
• Strong understanding of restaurant operations, financial management, and customer service.
• Exceptional communication, organizational, and problem-solving skills.
• Ability to manage multiple venues and diverse teams effectively.
• Ability to adapt to evolving business needs and thrive in a fast-paced environment.
• Passionate about hospitality and committed to delivering excellence.
• Degree in Hospitality Management or a related field is preferred.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunity to shape new restaurant concepts and contribute to a growing brand.
• Growth and advancement opportunities within the company.

How to Apply:

Interested candidates are encouraged to apply online today!

Become a part of Calgary’s evolving dining landscape with Vintage Group Inc. and lead a team dedicated to culinary distinction.

About Vintage Group Inc.:

Vintage Group Inc. is a prominent player in the restaurant scene, known for our dedication to quality, creativity, and exceptional service. With a strong foundation and new concepts on the way, we are excited to bring fresh, exciting dining options to Calgary. Join us in our journey of culinary innovation!

Our Restaurants: Rendesvouz, Chairman's Steakhouse, Fleetwood Lounge, Vintage Chophouse, Moose's Beanery & Bar Room, Pazzi Pizzeria, Alvin’s Jazz Club, Luca Restaurant, Gatsby’s Restaurant (coming soon).