On-Site Patient Observer (Remote Patient Safety Monitor) - (11899)

Job Type: Regular Full Time

Organizational Department: Sinai Health -> Mount Sinai Hospital -> Patient Care and Nursing

Employee Group: Non Union

Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

Travel Requirement: Must be flexible to work 12 hour shifts (days, evenings and nights), including weekends & statutory holidays

Salary Scale: Not specified

Job Description

Sinai Health is looking for a Patient Observer (or patient observers) to provide on-site monitoring of groups of patients, utilizing remote video monitoring. The role requires Patient Observers to be physically present on site at our Mount Sinai Hospital Campus.

As part of the patient care team, the Patient Observer (Remote Patient Safety Monitor) provides enhanced observation of an assigned group of patients. This role uses the remote video monitoring system's 1-way visual to observe and 2-way audio device to verbally re-direct patients who are at risk of injury to themselves and / or others.

In this role you will:

• Maintain visual observation of assigned patients using video monitoring software
• Document patient activities, behaviours and any specific identified and/or notable incidents
• Use two-way audio device to initiate verbal contact with patient as required to redirect patient from at-risk behaviours and foster patient safety.
• Notify other members of care team as per established protocols if patient requires assistance, is engaged in potentially unsafe behaviours, or appears to pose a risk to themselves or others.
• Follow directions and instructions of registered health professional and nursing staff
• Notify and escalate concerns to manager/designate, NCM
• Ensure appropriate coverage is in place whenever leaving the monitoring station.
• Participate in the communication and transfer of all pertinent patient information with Remote Patient Safety Monitor at shift handover
• Collaborate with the rest of the care team in identifying, reporting and addressing potential safety issues.

Job Requirements:

Mandatory

• Successful completion of High School Diploma
• Successful completion of a Health Care Aide or Personal Support Worker certificate required (Applicants currently enrolled in a relevant healthcare program may be considered)
• Applicants with proven equivalent recent and related training and experience may also be considered

Preferred

• Recent Remote Patient Safety Monitoring Experience

Skills and Knowledge

• Proficiency with medical terminology
• Ability to respond to alarms and sensors to perform the necessary duties of this role
• Demonstrated ability to utilize related computer systems (e.g. patient care databases, etc.) and ensure attention to detail and accuracy in data retrieval and input
• Demonstrated ability to communicate and read using English in order to effectively perform the essential requirements of this position
• Demonstrated initiative and good judgment with the ability to multi-task
• Demonstrated ability to work independently and collaboratively as part of the care team

If this sounds like you and you feel ready to build your career within patient care, apply via the button below and let us know why you’d be a great addition to our team.

Open Date: 2/18/2025

Posting Deadline: 3/4/2025

All applications must be submitted by no later than 4:00pm of the posting deadline date.

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact 416-586-4800 ext. 7050, or email TalentAcquisitionAccommodation.msh@sinaihealth.ca.