On-Location Team Lead

Faculty / Division : Vice-Provost, Students

Department : Academic Success

Campus : St. George (Downtown Toronto)

Position Number : 00040031

Description : About us :

Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.

Within Student Life, the cluster of Student Life Programs and Services, supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Centre for Learning Strategy Support (CLSS), Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Housing, Indigenous Student Services, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students' diversity.

In support of U of T’s vision, Student Life Programs and Services is committed to creating diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.

To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.

Your opportunity :

Under the supervision of the Director, the On-Location Team Lead will oversee the ongoing design, development, and delivery of the On-Location portfolio in CLSS. The On-Location Team Lead is responsible for coordinating the day-to-day work of Learning Strategist staff embedded in various partner locations across campus, liaising with the relevant Divisional and university partners; overseeing day-to-day administration and communications; assessing programs; reporting on team expenditures, and representing CLSS on Student Life and University committees.

The On-Location Team Lead is responsible for working with staff to develop programs and services that foster academic skill development, community connections, and coping strategies for an academically diverse population of undergraduate, graduate, and professional students; recruiting, training and supporting professional and student staff to enhance programming co-delivered with appropriate partners; working with Student Life Communications and Information Technology to develop materials and supports to enhance the program; engaging with faculty members to develop programming that responds to the academic needs of students within specific programs and courses, examples may include course-specific in-class presentations and peer facilitated sessions; and meeting individually and in small groups with students to clarify and problem solve individual issues related to academic progress and success.

Your responsibilities will include :

• Planning and overseeing operational workflow of all on-location administration activities
• Assessing needs and contributing to the development and implementation of on-location learning support plans and related activities
• Planning and developing educational programs and courses independently
• Conducting detailed analysis on program efficiency and student learning outcomes to inform program planning activities
• Developing student assessment plans to support student learning outcomes and competencies
• Providing advanced academic and learning skills counselling
• Facilitating educational workshops and seminars
• Directing the activities of a group of staff-appointed employees all performing a similar function

Essential Qualifications :

• Master's Degree in a related program of study (e.g. education) or an acceptable combination of equivalent education and experience.
• Minimum five years in academic support in a multi-disciplinary setting to undergraduate students at the university-level.
• Must be an experienced supervisor with previous responsibilities for mentoring, resolving issues, applying and implementing processes, and training staff.
• Superb interpersonal and communication skills for supervising the day-to-day work of staff, collaborating with faculty and other partners, fostering student development and negotiating conflict.
• Must be able to demonstrate success in facilitating partnerships with constituents from a variety of institutional areas, and excellence in project management.
• Ability to initiate independent collaborations with faculty and staff to enhance students' learning experiences and sense of belonging.
• Excellent skills in managing projects through effective setting of priorities and organization.
• Outstanding leadership skills to foster a supportive team environment.
• Must be an experienced and recognized facilitator of groups and developing of programs.
• Demonstrated experience in coaching.
• Demonstrated experience in program development, design, and assessment.
• Experience with and knowledge of best online practices, and the use of learning management systems.

Assets (Nonessential) :

• Demonstrated knowledge and experience in the learning needs of students with disabilities.

To be successful in this role you will be :

• Approachable
• Organized
• Tactful

NOTE : This is a term position from June 2025 to July 2026.

Closing Date : 04 / 07 / 2025, 11 : 59PM ET

Employee Group : USW

Appointment Type : Budget - Term

Schedule : Full-Time

USW Pay Band 15 $95,627. with an annual step progression to a maximum of $122,290. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Student Services

Recruiter : Blythe Campbell

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [emailprotected].