Office Services Coordinator

Office Services Coordinator

Sun Life Financial Centre | Ottawa, ON

Who We Are: BGO is a leading, global real estate investment management advisor, real estate lender, and a globally recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BGO has offices in 28 cities across fourteen countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BGO is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life. For more information, please visit www.bgo.com

BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.

The opportunity: Located in downtown Ottawa and reporting to the Property Manager, the Office Services Coordinator works as part of the Property Management team.

The Office Services Coordinator is a vital role to the efficient operation of this busy corporate office. A candidate with a pleasant and professional demeanor and the ability to multi-task is essential in this role; this position is the first point of contact for all tenants and visitors to the office or incoming phone calls. The Office Services Coordinator will report to the Property Manager and will be responsible for the below:

What You Will Do:

• Be familiar with office personnel roles to be able to provide support.
• Respond and maintain the reception email throughout the day. No email should go unread or followed up.
• Update and maintain social media accounts.
• Coordinate mail, packages, courier.
• Update and maintain office business processes.
• Create communications to be sent to tenants.
• Multi-task and stay organized.
• Be the point person for communication with property management, security/access control, maintenance issues, mail/couriers, office supplies, parking, and office equipment.
• Coordinate Conference Centre bookings and maintain electronic directory.
• Maintain an active relationship with vendors and coordinate office equipment services.
• Organize office functions, lunches, meetings, etc.
• Maintain tenant contact database including fire warden list and emergency lists for all staff.
• Update and maintain website and electronic directories.
• Coordinate office meetings, agenda, and minutes.
• Assist with overflow administrative duties as required.
• General office responsibilities including maintaining and ordering office supplies and business stationery.
• Other duties as required.

Who You Are:

• 1 - 2 years related office experience in a fast-paced environment.
• High school diploma supplemented with post-secondary courses.
• General accounting knowledge an asset.
• Communication Skills: Strong communication skills, oral and written; professional phone manner. Bilingualism (English and French) an asset.
• Relationship Skills: Able to develop and sustain cooperative working relationships with tenants and colleagues; team player; able to work with a variety of personalities; ability to exercise confidentiality; self-motivated; committed to personal growth and integrity aligned with BentallGreenOak’s objectives.
• Organizational/Multi-Task Skills: Strong organizational skills. Ability to allocate one’s time effectively; handle multiple demands and competing priorities; detail-oriented and accurate.
• Computer Skills: Strong skills in Microsoft Office including Word, Excel & Outlook. Previous experience in Yardi software program would be an asset.
• An appropriate sense of urgency and ability to prioritize workload.
• Good communication skills and a polished and professional demeanor and appearance.
• Extremely punctual, reliable and committed to their position.
• Police Clearance: A criminal verification check is required for employment.

We thank all applicants for their interest in employment with BGO (Canada) LP; however, only those selected for an interview will be contacted.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners, and stakeholders/investors. Therefore, we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply to our career opportunities.

BGO is committed to equitable hiring practices, and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting number, your name, and your preferred method of contact.