Office Services Clerk (On-site)

Calgary SLP
350 7 Avenue
Suite 3400
Calgary, AB T2P3N9, CAN

Fasken is a leading international business law and litigation firm. With over 950 lawyers and 1,100+ employees, we have offices in Vancouver, Surrey, Calgary, Tsuut'ina Nations, Toronto, Ottawa, Montréal, Québec City, London, and Johannesburg. We provide strategic and thoughtful advice in virtually all areas of business law to a broad range of clients including close to half of the Fortune 100 companies, corporate clients, government agencies, regulatory authorities, non-profit bodies and individual clients.

We are a high-achieving, professional, entrepreneurial, team-oriented, and friendly place to work. We are committed to diversity and inclusion and offer a welcoming environment for all people. While we are here to service our clients and are a deadline-driven industry, we look to be innovative, and there are opportunities to participate in initiatives which make a difference in our firm and community.

Achieve excellence doing work that’s challenging and rewarding, with people you’ll like working with, in an environment that’s welcoming, supportive, entrepreneurial and innovative, where you’re a valued contributor, not just an employee.

Job Summary

The Office Services Clerk is responsible for providing clerical and administrative support in order to ensure efficiency and effectiveness within the office. The candidate will have a strong work ethic, be collaborative, professional, adaptable, positive and interested in their work.

This role will be on-site in the downtown Calgary office and will not be eligible for hybrid or remote working arrangements. Hours of work are from 8:00 a.m. to 4:00 p.m. Monday through Friday. Occasional pre-authorized overtime may be required to meet business needs.

This role may be required from time to time to provide coverage at our Tsuut’ina office, located on Tsuut’ina Nation, AB. The candidate should have their own reliable transportation method, or alternative transportation will be provided when needed.

To us, success means:

• Having a strong client service approach – you’re ready, willing, and able to put our clients first and exceed their expectations.
• Excellent organizational and problem-solving skills and the ability to be resourceful and work with minimal instruction or supervision.
• Strong communication skills (both verbal and written) when dealing with lawyers, clients, staff and third parties.
• Being proactive and taking initiative in anticipation of next steps.
• Caring about one another – you possess strong interpersonal skills and the ability to build harmonious working relationships within your immediate team, across other departments in the firm, and the community.
• Working collaboratively – you’re a self-starter who values working in a collaborative team-based environment.
• Approaching your work with agility and the willingness to learn and utilize new technology.
• Treating sensitive and confidential matters with discretion and diplomacy at all times.

Primary Responsibilities

• Processing of Canada Post and internal mail daily;
• Assisting with boardroom bookings and catering orders;
• Ensuring boardroom set up and maintenance for meetings;
• Routinely emptying recycling bins at workstations and offices;
• Actively monitor kitchens on all floors throughout the day to ensure a full stock of firm provided amenities, maintaining tidiness and ensuring pristine cleanliness;
• Keeping office supply room tidy and fully stocked;
• Receiving and delivering printed faxes in a timely manner;
• Organizing, managing and assisting with photocopying jobs and other administrative requests;
• Providing reception relief for receptionist daily and full coverage for vacations, sick days and other days off;
• Maintaining order and organizing shelving in the library;
• Ensuring that workstations/offices for new hires are stocked with supplies and cleaned from the previous incumbent;
• Office packing, cleaning, organizing and logistics support for ad hoc office moves as required;
• Performing other clerical duties, as assigned.

Required Knowledge and Experience

• Completion of High School Diploma;
• Experience in a law firm or other professional services environment is considered an asset;
• Possesses a strong customer service mentality;
• Knowledge of operation and basic maintenance of major office equipment including photocopier, fax machine, postage machine, colour printer and cerloxing procedures;
• Knowledge of computer software including MS Word, Outlook and Excel.
• This role reports to the Manager, Human Resources with a team oversight from the Facilities Team Lead.

What we offer:

Join our friendly, collaborative and rewarding work environment where your professional development is supported, and your contributions are encouraged and valued. In a permanent, full-time position, we offer the following:

• A competitive salary and discretionary bonus program
• Flexible medical and dental benefits, including telemedicine services
• Short and long term disability insurance
• Employee and family assistance program (EFAP)
• Group retirement savings plan with matching contributions
• Paid vacation and sick days
• Personal days
• Wellness Subsidy and educational reimbursement
• Transportation monthly subsidy
• Maternity/parental leave top-up
• Employee referral program
• Opportunities to give back to your community through Firm initiatives

Diversity and Inclusion

At Fasken we believe a diverse workplace comprises individuals with unique backgrounds, characteristics and qualities. An inclusive workplace creates an equitable environment where individuals are respected and where they are welcome. Fasken is committed to diversity and inclusion in all that we do.

Accessibility and Accommodation

It is important to our Firm that all its members, including those with disabilities, find our workplace to be welcoming and supportive. Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check, employment and educational verification.

Your Application

The successful candidate will be detail oriented, a team player and will have excellent organizational & communication skills, both written and oral and the ability to manage multiple tasks in a fast-paced and superior client service environment. We provide a collegial work environment, competitive compensation and comprehensive benefits package.

Please submit your resume and cover letter in confidence through our candidate applicant portal on www.fasken.com.

We thank all candidates for applying; however, only qualified applicants will be contacted for an interview.