Office Services Assistant

Job Category: Administration

Pay Grade Range: $33,000.00 - $77,000.00

Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits.

Unlock your Altus Experience!

If you’re looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there’s no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry.

Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that’s collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams.

Job Summary:

Altus Group is seeking an Office Services Assistant to join our Toronto office. This role requires an organized, self-motivated, and detail-oriented individual to uphold our high standards of customer service and ensure smooth office operations. Key responsibilities include managing visitor reception and call handling, coordinating couriers, mail distribution, stationery orders, and general deliveries while maintaining inventory oversight. Additionally, the Office Services Assistant will provide professional and timely support to employees, clients, vendors, building and maintenance personnel, and the public by responding to inquiries via phone, email, and in person, ensuring they are directed to the appropriate staff when necessary. This position is essential in fostering a welcoming and efficient office environment.

Key Responsibilities:

• Provides general office administrative support including but not limited to:
• Answering phones and directing calls accordingly
• Coordination of incoming/outgoing faxes, mail, and couriers
• Stationery/kitchen supply inventory management and replenishment
• Boardroom calendar and meeting management; bookings, assist in coordinating internal and/or client meetings; catering and lend support as needed with video conferencing set-up.
• Management of staff office access cards and parking allocations
• Assist with preparing operational invoices for payment
• Coordination of general office services, electronics recycling, maintenance/service calls
• Assist with special project requests, e.g., staff event coordination, procurement, etc.
• Support the various business units by performing any other duties as assigned, e.g., data entry, mass mailings, etc.

Key Requirements:

• Education or experience in office administration is an asset.
• Work-related office or clerical experience is an asset.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Access, Outlook).
• Strong attention to detail, accuracy with data entry, and organizational skills.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Familiarity with general office equipment (phones, photocopiers, fax machines, scanners).
• Excellent oral and written communication skills.
• Ability to work independently and collaboratively with a strong sense of integrity and accountability.

What Altus Group offers:

• Rewarding performance: We are pleased to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical, and overall financial health.
• Growth and development: As a destination for top industry talent, we’re investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee’s career journey.
• Flexible work model: We’re modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work.

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at accessibility@altusgroup.com or +1 888 692 7487.

We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.