office receptionist

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Record and relay information
• Schedule and confirm appointments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Determine and establish office procedures and routines
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Set up and maintain manual and computerized information filing systems

Computer and Technology Knowledge

• MS Office
• MS Excel
• MS Word
• MS Windows

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure

Personal Suitability

• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Client focus

Support for Newcomers and Refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth