Office Assistant

The Office Assistant (OA) provides the first impression of the clinic, through phone, email, and face-to-face communications. They ensure that all those who communicate with the clinic are treated with respect and dignity. The OA is primarily stationed at the reception area in-clinic and is also in charge of keeping the clinic running smoothly by completing a variety of tasks.

Successful candidates will be mature, highly reliable, team-oriented, and excellent at multi-tasking, and communicating both verbally and in writing. Proficiency with computers is essential.

Day-to-day responsibilities include:

1. Communicating with all those who contact the clinic via phone, fax, e-mail, social media, and in-person.
2. Scheduling and confirming appointments via phone, e-mail, and in-person.
3. Welcoming patients and leading them to exam rooms or other areas as needed.
4. Accurately maintaining and updating patient records as needed, including data entry.
5. Handling billing procedures, including patient payments and insurance billing.
6. Performing clinic opening and closing duties.
7. Instrument processing/sterilization.
8. Helping with clinic activities, including social media and basic treatment procedures.
9. Ordering clinic supplies as needed.
10. Adhering to company mission, vision, values, and policies.

The successful candidate:

1. Has an Office Assistant or Medical Office Assistant certificate or relevant certification, or post-secondary diploma and higher with a minimum of 1 year experience in a similar work setting.
2. Work experience in a medical office setting is an asset, especially with medical and insurance processes and legislation.
3. Is fluent in English, with excellent written and verbal communication skills.
4. Has excellent customer service, planning, and organizational skills.
5. Is comfortable with technology, with good computer, data entry, and social media skills.
6. Experience with electronic medical records is an asset.
7. Respects patient privacy and can conduct self in a professional manner at work.
8. Loves life, people, and learning.

Job Types: Part-time, Permanent

Pay: $19.00-$21.00 per hour

Expected hours: 18.5 – 27.75 per week

Benefits:

• On-site parking
• Paid time off
• Store discount

Schedule:

• No weekends

Education:

• Secondary School (required)

Work Location: In person

Application deadline: 2024-12-30
Expected start date: 2025-01-06