Office Administrator at Pediatric Occupational Therapy Clinic

About Us

Catch a Balloon Clinic is a dedicated pediatric occupational therapy clinic committed to providing compassionate, high-quality care to children and their families. Our team of professionals works to help children achieve their full potential in a supportive and engaging environment.

Job Description

We are seeking a friendly and organized Office Administrator to join our team. As the first point of contact for our clinic, you will play a crucial role in creating a welcoming atmosphere for our clients and their families. Your responsibilities will include managing front desk operations, scheduling appointments, handling client inquiries, and maintaining client records.

Key Responsibilities:

1. Answer phone calls and manage client inquiries in a professional and courteous manner.
2. Schedule and confirm appointments using our clinic’s scheduling software.
3. Maintain accurate client records and ensure all necessary documentation is completed.
4. Process client intake forms and insurance information.
5. Coordinate with therapists and administrative staff to ensure smooth clinic operations.
6. Handle billing and payment processing.
7. Assist with general administrative tasks as needed.

Skills:

1. Proficiency in basic office tasks such as data entry, clerical duties, and front desk operations.
2. Knowledge of QuickBooks or similar accounting software is a plus.
3. Familiarity with medical office procedures and terminology is an asset.
4. Ability to work effectively in a team environment, demonstrating excellent communication and interpersonal skills.
5. Experience with customer support or client-facing roles is preferred.
6. Knowledge of Google Suite for documentation and organization purposes is beneficial.
7. Strong attention to detail for tasks like proofreading documentation and maintaining accurate records.

Qualifications:

1. High school diploma or equivalent; additional education or certification in office administration is a plus.
2. Previous experience as a receptionist or in a customer service role, preferably in a medical or pediatric setting.
3. Excellent verbal and written communication skills in Farsi and English.
4. Strong organizational skills and attention to detail.
5. Proficiency in using scheduling and medical record-keeping software, specifically Power Diary.
6. Ability to multitask and handle a busy work environment with professionalism.
7. A friendly and compassionate demeanor, especially when working with children and families.

Why Join Us?

1. Be part of a passionate team dedicated to improving the lives of children.
2. Enjoy a supportive and collaborative work environment.
3. Opportunities for professional growth and development.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to info@catchaballoon.com. Please include "Office Administrator" in the subject line.

Application Deadline: November 30, 2024

Catch a Balloon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodations to complete your application, please email info@catchaballoon.com.

Job Type: Part-time

Pay: $17.50-$19.00 per hour

Expected hours: 30 per week

Benefits:

• On-site parking

Schedule:

• Evening shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• Farsi (preferred)

Work Location: In person