Nursing Unit Assistant & Switchboard Operator - SPH Emergency - (211040)

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Nurse Manager, the position performs a variety of clerical functions related to patient documentation, including computerized admission, in accordance with established guidelines, policies, and procedures. Responsible for receiving and forwarding all non auto-attendant telephone calls in the absence of the switchboard/receptionist.

QUALIFICATIONS: Education, Training And Experience

Grade 12, medical terminology, and graduation from a recognized Nursing Unit Clerk program plus one year's recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 50 wpm.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.