Nursing Case Manager (Remote contract)

Work Your Magic with us! Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That’s why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

Your Role:

As a member of our dedicated and high-performing multifunctional team, you will play a crucial role in providing patients with an integrated and seamless experience by offering education and follow-up on our various therapies. Your responsibilities will also include supporting and nurturing relationships with healthcare professionals to optimize patient clinical outcomes. Working closely with nursing colleagues and reimbursement specialists across the country, you will contribute to ensuring adequate national coverage and delivering a cohesive and positive experience. For this contract position the majority of your work will be conducted over the phone, following a varying and flexible schedule covering regular business hours (8am-8pm EST, Monday through Friday shifts (example 8am-4pm, 12pm-8pm), with a focus on incoming calls and periodic follow-ups. Additionally, you will have the opportunity for occasional face-to-face meetings with clinics and patients. It will be essential to meticulously document your interactions in a database and consistently adhere to ethical standards and pharmacovigilance rules. Travel up to 5%.

Who You Are:

You are a Registered Nurse (RN) or Registered Practical Nurse in good standing, with at least 3 years of experience, able to work autonomously from your home office. Using your excellent communication and collaboration skills, you thrive on helping patients optimize their outcome. You are a fast learner with excellent time management which enables you to support multiple demanding tasks.

Location: Remote work from home covering Monday through Friday 8 hour shifts.

Minimum Qualifications:

• RPN or RN License in good standing
• 3+ years clinical nursing experience in field and/or hospital settings

Preferred Qualifications:

• Excels at working remotely independently as well as in a team
• Excellent time management and priority setting
• Able to cover urgent calls after hours on a scheduled rotation
• Flexible and learns quickly
• Dedicated workspace at home
• Clean drivers abstract and owns car
• Able to travel on occasions
• Computer proficiency
• Fluent in English/French both written and spoken is a strong asset
• Experience in Multiple Sclerosis
• Experience in a call center environment

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!