network system administrator

Information Technology (IT) Infrastructure

Tasks

• Coordinate access and use of computer networks
• Install software
• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Monitor the performance of computer systems and networks
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Perform Web-server backup and recovery operations
• Supervise technical staff
• Troubleshoot and resolve technical problems
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide business systems, network and Internet support to users in response to identified difficulties

Supervision

• 3-4 people

Certificates, Licences, Memberships, and Courses

• Microsoft SQL Certification
• Microsoft Certified Professional (MCP)
• Network+ Certification
• A+ Certification

Computer and Technology Knowledge

• Networking software
• Networking hardware
• Networking security
• Servers
• Security software
• Information technology
• SharePoint
• Database software
• MS Office
• MS Windows
• Spreadsheet
• Firewall
• MS Active Directory
• MS Exchange
• Cloud

Equipment, Systems, and Controls Experience

• Security system

Security and Safety

• Criminal record check

Transportation / Travel Information

• Own vehicle
• Vehicle supplied by employer
• Willing to travel
• Valid driver's licence

Work Conditions and Physical Capabilities

• Work under pressure
• Ability to work independently

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Initiative
• Judgement
• Organized
• Team player
• Ability to multitask
• Analytical
• Time management
• Leadership