network support technician

Network Support Technician

Posted on February 26, 2025 by Nu-Dawn IT Solutions Inc.

Job Details

Education: Other trades certificate or diploma, or equivalent experience.

Work Setting:

• Computer hardware or software retailer/wholesaler
• Help desk
• Telecommunications service provider
• Internet Service Provider (ISP)
• Information technology (IT) infrastructure

Responsibilities

Tasks

• Coordinate access and use of computer networks
• Install software
• Load printer with paper and forms
• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Monitor the performance of computer systems and networks
• Troubleshoot, maintain and upgrade web server hardware and software
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Respond to requests for help and information from website visitors and website designers
• Perform web-server backup and recovery operations

Certificates, Licences, Memberships, and Courses

• CompTIA Security+ Certification
• Microsoft Certified Solutions Associate (MCSA)
• Microsoft Certified IT Professional (MCITP)
• Microsoft Certified Professional (MCP)
• Network+ Certification
• VMware Certified Professional
• WatchGuard Certification

Experience

2 years to less than 3 years.

Location

Edmonton, AB

Salary

$25.00 to $30.00 per hour (to be negotiated) / 40 hours per week.

Terms of Employment

Permanent employment, full-time, 08:00 to 17:00, starts as soon as possible.

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Manual dexterity
• Attention to detail
• Ability to distinguish between colours
• Sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral and written communication
• Initiative
• Judgement
• Organized
• Team player
• Dedication

Who Can Apply to This Job?

Only apply to this job if:

• You are a Canadian citizen, a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised Until

2025-03-12