Network Delivery Coordinator

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Network Delivery Coordinator

Apply locations Peterborough, ON time type Full time posted on Posted 4 Days Ago job requisition id JR8522

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:

Regular

Job Description :

POSITION SUMMARY :

In accordance with established capacity management and monitoring procedures, policies, standards, and available tools, the incumbent is responsible for the implementation (design, planning, and delivery) of Cogeco’s network infrastructure strategic projects. The Network Delivery Specialist is accountable for proactively assessing feasibility, designing, planning, and deployment of OSP infrastructure to support network expansion and capacity upgrades. All activities will provide cost-efficient solutions in order to build and maintain a leading-edge technology network.

KEY RESPONSIBILITIES

• Coordinate all (technical) OSP activities relating to the implementation of assigned strategic network infrastructure projects. This includes coordination from preliminary planning to final implementation, testing, and closure stages.
• Conduct/coordinate technical feasibility studies to formulate possible solutions; determine associated costs and produce documentation for approval.
• Produce high-level and/or detailed network plans for approved projects; taking into consideration optimization of the network infrastructure to meet existing/future service requirements, utilizing cost-effective methods of design and implementation.
• Produce and/or coordinate system designs for tendering and construction of Cogeco’s network expansion.
• Determine the scope and priority of network projects - including timing, sizing, and costing prerequisites (materials, labour, contractors, utilities, etc.) in order to create a project budget.
• Provide technical implementation directions and process leadership to other cross-functional teams such as Infrastructure Delivery, Technical Operations, and/or Contracted resources to deliver expansion projects.
• Using the process required to manage turn-key solutions, coordinate all activities related to issuing, organizing, implementing, and controlling of projects to meet timelines, costs, and standards.
• Coordinate and ensure timely and efficient completion of construction activities by assigning work to contractors and maintaining regular contact with utilities, contractors, municipalities, etc. during construction phases.
• Schedule, conduct, and/or coordinate field inspections to verify compliance with design and construction specifications. Initiate and approve necessary field revisions to plans to compensate for field-related obstacles and/or changes in conditions.
• Ensure proper system documentation by communicating as-built information to the design department for inclusion in the records management tool. Highlight field revisions to enable re-calculations by the design staff.
• Monitor and report on contractor quality, compliance, and safe work practices, use of appropriate tools and equipment, including customer service-related initiatives. Escalate issues as required.
• Using the Contractor Governance process, monitor and report on contractor costs, compliance, safe work practices, and use of appropriate standards. Review contractor billings to validate and ensure accuracy. Escalate issues as required.
• Procure materials and resources through the Oracle process and liaise with the Procurement/Warehouse Departments to ensure that materials required for construction projects are available and correctly accounted for.
• Work within a broader team of Network Managers and Project Managers on various leading-edge projects as required.
• Maintain project files; prepare Capital Expenditure Authorisation forms; prepare documentation for project cost analysis and scheduling of project timelines. Keep management and stakeholders advised of project status updates.
• Coordinate and exchange information with other departments, vendors, third parties, and municipalities.
• Perform other duties and/or projects as assigned.
• As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers and the public in general. They must use available personal protective equipment at all times, and comply with all Health & Safety instructions, guidelines, policies, and procedures issued by the Company.
• To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, municipalities, and third-party associates; the incumbent must be constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs.

ESSENTIAL QUALIFICATIONS

ACADEMIC TRAINING

• A College Diploma in a relevant discipline or a combination of equivalent education and work experience required.

WORK EXPERIENCE

• 5+ years’ experience in communications planning, design, and implementation-related OSP systems deployment.
• 2 years of experience in a CATV environment would be an asset.
• Experience in coordinating project processes and network implementation.

SPECIFIC COMPETENCIES

• Working knowledge of Internet systems, digital cable, network technology, and their interconnectivity/coordination.
• Ability to read and understand Network Schematic diagrams.
• Knowledge of engineering and construction operational procedures, technologies, and systems design is preferred.
• Knowledge of project implementation processes and working with cross-functional teams.
• Formulate optimal solution(s) while taking into account cost, timing, technology & service availability.
• Health and Safety Certified is preferred. Good knowledge of H&S regulations and practices for construction is preferred.
• Advanced PC skills and intermediate proficiency in the Google Suite and MS Office applications (Word, Excel, Access, PowerPoint, Project, Visio, and Outlook) are required.
• Process-oriented with solid problem-solving and analytical skills.
• Detail-oriented (accurate/thorough). Highly organized.
• Strong verbal and written communication skills.
• Experienced in effectively coordinating portions of multiple projects and working with conflicting priorities in a fast-paced environment. Ability to execute multiple tasks simultaneously, efficiently, and within a predetermined time frame.
• Able to “think outside the box” and see the impact of decisions/actions. Demonstrated thoroughness, follow-up, and time management skills are required.
• Solid interpersonal skills with a winning customer service attitude and a high level of professionalism.
• Able to establish positive working relationships and work in intra-departmental work teams.
• Self-motivated with the ability to take initiative in identifying and resolving problems independently. The ability to monitor own work for quality is required.
• Valid Class G Ontario Driver’s license.

PHYSICAL DEMANDS AND VISUAL ACUITY

• N/A

Location :

Peterborough, ON

Company :

Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com

About us

Rooted in the communities it serves, Cogeco Inc. is a growing competitive force in the North American telecommunications and media sectors, serving 1.6 million residential and business subscribers. Its Cogeco Communications subsidiary provides Internet, video, and phone services in Canada, and in thirteen states in the United States under the Cogeco Connexion, oxio, and Breezeline brand names. Through Cogeco Media, it owns and operates 21 radio stations primarily in the province of Québec as well as a news agency. Cogeco's subordinate voting shares are listed on the Toronto Stock Exchange (TSX: CGO). The subordinate voting shares of Cogeco Communications Inc. are also listed on the Toronto Stock Exchange (TSX: CCA).