Network Analyst

Posting Closes: March 10, 2025

Employment Status: Permanent, Full-time (Hybrid)

Servus is growing! We are currently looking for a Network Analyst in our Data Technology and Infrastructure department in Edmonton, Alberta.

Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World's Best Banks list for two years in a row, we are a team of smart, gutsy, and driven individuals.

Reporting to the Manager of Infrastructure Services, the scope of your responsibilities will include, but are not limited to:

Network Administration & Support

1. Configure, manage, and optimize WAN/LAN/SD-WAN infrastructure
2. Provide technical support for network incidents, including troubleshooting firewalls, routers, switches, wireless controllers, and VPN configurations
3. Conduct root cause analysis on recurring issues and implement preventive solutions
4. Maintain network monitoring tools to ensure uptime and performance (e.g., SolarWinds, Wireshark)

Network Security & Compliance

1. Implement and manage firewall rules, VPNs, and network access controls
2. Support cloud networking within Microsoft Azure and hybrid cloud environments
3. Ensure compliance with security best practices, policies, and risk management processes
4. Assist in incident response and security audits

Network Design & Optimization

1. Participate in the design, documentation, and deployment of scalable network solutions
2. Support enterprise networking projects involving Cisco (Catalyst/Nexus), Palo Alto, SDWAN and F5 Load Balancers
3. Implement and optimize BGP, OSPF, VRF, VLAN, and QoS configurations
4. Assist with disaster recovery planning and network redundancy strategies

Collaboration & Documentation

1. Work with IT Security, business teams, and external vendors on technical implementations
2. Maintain up-to-date network documentation, including configurations and topology diagrams
3. Provide input on network capacity planning and infrastructure improvements

Requirements

1. 5-8 years of experience in network engineering or administration in a corporate environment
2. Experience with Cisco routers & switches (Catalyst, Nexus, ASR), SDWAN Viptela or Meraki, Palo Alto firewalls, and F5 load balancers
3. Strong understanding of network security protocols (IPsec, SSL, NAT/PAT, VPN)
4. Experience troubleshooting Layer 2/3 protocols (ARP, BGP, OSPF, VRRP, STP)
5. Knowledge of cloud networking (Azure, AWS) and hybrid infrastructure
6. Experience with PowerShell or automation scripting for network administration is a plus
7. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
8. Cisco CCNP (preferred) or CCNA with strong hands-on experience

Benefits

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

1. Training & Development Opportunities
2. Career Advancement Potential
3. Flexible work options
4. Competitive Compensation including performance-based incentive pay
5. Meaningful work towards individual and corporate goals
6. Opportunities to get involved and give back through an employee volunteer program

For Information About These Benefits And More, Click Here.

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide ... with a few additional perks!

What happens next?

Only those applicants selected for an interview will be contacted. Should you require any accommodations during the hiring process, please advise us at that time.

Discover a sense of belonging amongst a team of unique, authentic individuals working together to reimagine financial fitness. We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Your skills, passion, and curiosity may find a sense of belonging at Servus, so even if you don't check every box we encourage you to apply!