Network Administrator

Job Description

CARE AND BE CARED FOR – THIS IS YOUR HOME

Reporting to the Manager, Information Technology, this position is responsible for the delivery and support of Information Technology (IT) systems, both hardware and software and will play a key role in the successful delivery of IT solutions to meet the business needs.

What will you do?

• Leads, participates and delivers on network infrastructure and networking projects
• Configures and troubleshoots servers, including SharePoint, MS SQL Server, e-mail, Rightfax, print server, fileshared, application, backup, VOIP (Mitel based) and Hyper-V servers, Tape backup system and their associated operating systems and software.
• Administer and maintain end user Azure AD hybrid accounts, permissions, and access
• Installs and configures security related software and hardware, including anti-virus/anti-spam, hardening of operating systems and other network devices.
• Monitor security logs from various security devices including servers, Firewalls and network switches/routers.
• Conduct research on network data and voice products, services, protocols, and standards in support of infrastructure design efforts and procurement activities.
• Oversee installation, configuration, maintenance, and troubleshooting of end user desktop/laptops/smartphones.
• Review and monitor for compliance with departmental policies, protocols, procedures and systems security access for the IT Infrastructure.
• Create and maintain inventories and documentation for various infrastructure components
• Provide guidance and second level support to junior members of the team.
• Provide on-call technical support.
• Adhere to health and safety policies/practices developed and implemented by the HCCSS and take reasonable precautions.
• Participate in various HCCSS CW committees as required.
• Other duties as assigned.

What must you have?

• Graduate of a recognized university/college computer science program or equivalent.
• Previous network management experience (minimum 4 years), supporting a Windows environment.
• In-depth knowledge of and experience in LAN and WAN technology, including configuration, implementation, and administration of network hardware, software, and services.
• Strong knowledge and training within a Windows environment using O365 Exchange 2016, IIS, DHCP, DNS, MS Teams, MS SharePoint 2013, MS SQL 2016, MS SCCM 2013, Hyper-V, WSUS.
• Strong working knowledge in implementation and support of Networking Architectures and protocols (TCP/IP, SNMP, Ethernet).
• Strong working knowledge in implementation, support, and security of Network Operating Systems (Windows Server 2012/2019, Windows 10/11).
• Working knowledge of hardware including Server RAID, SCSI and SAN.
• Working knowledge of web application security and cybersecurity tools, understanding of vulnerabilities and countermeasures.
• MSCE (Microsoft Certification) and Mitel VOIP system training preferred, or in process or equivalent.
• The ability to synthesize responsible solutions to complex technical issues.
• Strong interpersonal and coaching skills.
• Highly self-motivated.
• Ability and desire to learn new skills quickly.
• Keen attention to detail.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Lifting and transporting of moderately heavy objects, such as computers and peripherals.

What would give you the edge?

• Knowledge of home and community care.
• Fluency in French or another second language would be an asset.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health at Home is committed to a culture of equity, inclusion, diversity, and anti-racism. We are committed to attracting, engaging, and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

To apply for this vacancy, please submit one document (MS Word or PDF) containing a resume and covering letter to cwcareers@ontariohealthathome.ca referencing “Competition Number 2025- NON-011 – position title” in the email subject line.

All applications will be reviewed; however, only those selected for an interview will be contacted.