NetSuite Functional Support Analyst - ERP/Accounting - July Start

Applicants are required to read, write, and speak the following languages: English

Job Title: Functional Support Analyst (ERP/Accounting)

Division: Oracle NetSuite Global Business Unit

Locations: Mississauga, ON, CAN

Preferred Qualifications:

• Bachelor's/College Degree in Accounting/Finance/Business Management or relevant field, 0-1 years of experience
• Strong knowledge of the internet and browsers
• Analytical approach to troubleshooting
• Excellent written and verbal communication skills
• Flexible on working hours/days with a willingness to work extended hours, holidays and occasionally weekends
• Experience interacting with customers in person or over the phone
• Knowledge and/or experience on ERP/Accounting systems (i.e. JD Edwards, SAP, QuickBooks, MS Dynamics AX, Epicor, etc) is an advantage
• Industry certification such as CPIM, CSCP from APICS is a plus

Your Responsibilities:

• As a Functional Support Analyst, you will have the opportunity to make immediate contributions to the organization.
• Serve as the primary liaison between Oracle NetSuite and the customer
• Design solutions to problems that may be unstructured and that may require conceptual/creative thinking.
• Participate in activities and contribute ideas that constantly help improve the Oracle NetSuite platforms and products
• Build successful customer relationships
• Use decision-support tools to answer pressing client questions.
• Collaborate with internal teams on multi-faceted problems

Successful Functional Support Analysts advance in their technical, communication and management skills to gain their designation as an Oracle NetSuite SMEs and eventually get inducted as SuiteGurus; something that can currently be exclusively achieved with a high performance team environment in Oracle NetSuite Support. This advancement opens doors for more opportunities to more than 30+ areas of specializations and career advancement.

If you are interested in working at Oracle and you have more than 1 year of professional full-time work experience (excluding internships, research and/or teaching assistant roles, and/or military experience), please apply to Oracle’s experienced job openings.