Manager, Land Development & Municipal Engineering, Medicine Hat

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our.

Job Description

Field Based Role: West Territory (Calgary or Vancouver)

Position Purpose

The National Account Executive is responsible for directing and managing the development of strategic relationships within our top 60 national customers. Accountable for the growth of a portfolio that could span our commercial manufacturing and retailers portfolios as allocated. The facilitator of leading value through collaborative business planning solutions to influence key C-Level customer leaders.

Scope

Responsible for the Sales, Customer Experience, and strategic collaborative business planning of an annual revenue budget.

Major / Key Accountabilities

• Develop, align and execute multi-year strategies to drive revenues and gross profits through collaborative business planning.
• Develop contractual agreements and strategic commercial terms.
• Proactively cultivates relationships with customers leveraging the end-to-end channel strategies within our commercial manufacturing and retail portfolios.
• Leverages insights to bring innovative ideas that influence value creation.
• Proactively develop a comprehensive understanding of the customer's business and needs. Conduct business reviews with strategic leaders and ensure internal support partners are reviewing site KPI’s with customer outlets.
• Identifies opportunities to drive optimizations and new business solutions based on customers' priorities.
• Positions oneself as a thought leader and trusted advisor to executive-level business decision makers.
• Accountable for managing a portfolio pipeline. Meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring data accuracy within customer relationship management systems.
• Actively seeks customer feedback regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining high levels of customer satisfaction.
• Exhibits deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape.
• Be an ambassador for CHEP Canada’s core values of sustainability tied to environmental social governance (ESG).
• Act as Subject Matter Expert (SME) supporting business processes that support organizational growth.
• Collaborate with internal partners on end-to-end value chain synergies to drive total system growth within retail and commercial manufacturing.
• Perform other duties, as assigned.

Measures

• Volume / Revenue / Profitability
• Sales Funnel / Growth KPIs / Value Creation

Authority / Decision Making

• Volume / Revenue / Profitability
• Sales Funnel / Growth KPIs / Value Creation

Key Contacts

Internal: Directors all functions; Managers all functions

External: C-Suite and Director levels in logistics, operations, customer services, sales & marketing

Qualifications

• Bachelors Degree minimum
• 5-7 Years Sales and Account Management Experience

Essential Qualifications

Desirable Qualifications

Experience

• 5+ years of sales experience
• Proven record of selling in highly complex strategic environments
• Extended work in cross-functional matrix-oriented internal structures

Skills and Knowledge

• Working in complex business models, systems, and procedures
• Expert knowledge of supply chain
• Leading in a matrix organization
• Personal relationship building capability
• Negotiating large complex agreements
• Excellence in team building and personal development
• Environment Social Governance and Sustainability training
• Knowledge of retail supply and sales operations
• Knowledge of commercial manufacturing

Languages

French

Preferred Education

Preferred Level of Work Experience

5 - 7 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.