Mortgage Underwriter

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First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.

We are hiring a Mortgage Underwriter, Third Party Residential Underwriting!

Reporting To: Manager, Third Party Residential Underwriting

Full-Time/Part-Time: Full-time

Salary Range: $58,462 - $93,538

Posting Date: March 19, 2025

Closing Date: April 2, 2025

Hours of Work: 8:30 a.m. – 5:00 p.m.

Grade: 12.7

Great location! Steps away from the main public transit station.

What we offer:

Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities!

*Eligibility for benefits is dependent on the terms of employment.

The Opportunity

Reporting to the Manager, Third Party Residential Underwriting, the Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Mortgage Underwriter is responsible for escalating any inaccuracies, issues, or items that are incomplete and potentially present risk to the Company. The Third Party Residential Underwriting Division, as a Division of First National Financial, provides underwriting expertise and services on behalf of other financial institutions to the Canadian Mortgage Broker channel.

How you will contribute:

• Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company.
• Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors.
• Adjudicates mortgage applications within established authority limits while ensuring adherence to policies and guidelines.
• Interacts with Mortgage Insurers where applicable to complete credit lending decisions.
• Ensures due diligence has been completed prior to signing off on any mortgage conditions or documents, where applicable.
• Prepares and issues mortgage commitments with appropriate conditions within established service level agreements/turnaround times.
• Prioritizes applications and workflow to ensure consistent and sound risk assessments are maintained while managing high volumes and a continued focus on service excellence.
• Stays current with latest industry knowledge, competition, and market trends.

Skills and Attributes:

• Ability to build and maintain positive relationships.
• Strong communication skills—both written and verbal.
• Ability to manage and resolve conflict.
• Strong analytical skills.
• Organizational and time management skills.
• Positive team player with desire and ability to mentor others.
• Effective problem-solving and decision-making skills.
• Fully competent in working with basic PC software and working knowledge of the suite of Microsoft Office products.
• Ability to manage pressure in an environment of high volume processing with tight turnaround times.

The experience you need:

• Completed post-secondary education or equivalent work experience required.
• Minimum 2 years previous mortgage underwriting experience required.
• Completion of Mortgage Agent Course and/or FICOM License an asset.
• Working knowledge of PC software in a Windows environment required.

Working Environment and Physical Demands Analysis:

• Periods of high volume with tight timelines.
• Long periods of stationary position/sitting.
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse).
• Long periods of time in viewing a computer screen.
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

The team you’ll join:

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applicants for their interest in this existing vacancy but only candidates selected for an interview will be contacted.