Monitor

Hours: Flex Schedule (Range of Shifts Available 24/7) | Part-Time
Location: 316 Spruce Street South, Timmins ON

Living Space is a low-barrier, non-profit emergency homelessness shelter offering 24/7 supports for those experiencing or at-risk of experiencing homelessness.

Position Summary:
The Monitor acts as the first point of contact for Clients and Visitors; ensuring the safety and security of the general public, Living Space Clients, staff, and property. Under the direction of the Operations Manager and Team Lead, the Monitor conducts one-on-one inspections (bag/pocket checks) with all Clients entering the building and performs routine patrols/inspections covering all areas of the property.

Requirements:

1. Paid or unpaid experience working with vulnerable individuals.
2. Familiarity with local Indigenous communities and organizations.
3. Ability to speak multiple languages; including Cree will be considered an asset.
4. 2 years Security or equivalent related experience preferred.
5. Valid Security License with additional training in Nonviolent Crisis Intervention / MORB (Managing of Resistive Behaviour) will be considered an asset.
6. Any additional training certificates are considered an asset: CPI (Crisis Prevention Institute De-Escalation Skills), ASIST (Applied Suicide Intervention Skills Training).
7. Willingness to work a variety of shifts when coverage is needed; days/evening/night. Ability to develop and maintain a dependable attendance pattern being on-time and present for the full duration of all shifts claimed.
8. Ability to maintain confidentiality effectively with the ability to uphold professional and ethical boundaries.
9. Vulnerable Sector Criminal Records Check is required.
10. Living Space has a Vaccination Policy that requires employees to take part in COVID-19 vaccination programs recommended by Public Health.

Core Competencies:

1. Experience working in a cross-cultural environment with a trauma-informed focus.
2. Analytical thinking skills: Ability to make good decisions and solve/avoid problems as they arise.
3. Enforcing laws, rules, and regulations with ethics and integrity.
4. Communication: Front-line verbal communication with Clients, general public, emergency service providers. Documentation of incidents and daily reports.
5. Crisis intervention skills: Ability to take charge in the event of an emergency. Ability to remain calm and flexible under stress in a high-energy, fast-paced work environment.
6. Teamwork: Working with shelter staff under the direction of Team Lead.
7. Demonstrated knowledge of issues related to poverty, homelessness, substance use, and mental illness.
8. Demonstrated ability to work independently in community settings with minimal supervision.

Specific Duties:

1. Monitoring of vestibules and entrances, controlling Client access to the Drop-in and Emergency Overnight Shelter Programs.
2. Maintaining awareness of your surroundings inside and outside the building, watching for high-tension situations by paying attention to body language and verbal cues.
3. Conduct perimeter security patrols of the building and property.
4. Enforce site rules and policies following established best practices.
5. Teamwork focused, assisting in workplace tasks at the discretion of Team Lead.

Scheduling: Part-Time shifts are assigned based on business needs. Extra shifts are posted when available for employees to select which shifts they would like to work. Selected shifts are then approved/scheduled based on business needs. Part-Time Employees must have open availability to work a minimum of three shifts per week, to a maximum of 44 hours per week.

Applications must contain a cover letter and resume, and will be received in confidence by Human Resources via jobs@livingspacehub.org

Disclaimer:

This job posting indicates the general nature and level of work expected. All staff will be asked to perform other duties as required.

An Equal Opportunity Employer

Living Space is committed to equitable recruitment practices and to achieving a diverse workforce and strongly encourages applications from historically marginalized and/or underserved/underrepresented communities, especially individuals who identify with diverse gender and sexual identities (including LGBTQ2+); women; Indigenous/Black/people of colour; people living with disability, HIV and/or other chronic/long-term health conditions; and people with lived experience of mental illness, substance use, trauma, and poverty.

Job Type: Part-Time

Salary: $22 per hour

Special consideration will be given to candidates who qualify for both Monitor and Shelter Relief Worker roles. A dual-contract including duties from both positions is possible.