Mobile Diesel Mechanic

Located in North Fond Du Lac, WI, Elite Truck Parts is a premier, full-service parts center specializing in high-quality truck parts for the heavy-duty diesel market. We proudly offer our exclusive Elite Truck Parts brand, in addition to partnering with industry leaders such as HDA Truck Pride and Dr. Diesel for engine overhauls and maintenance.

At Dr. Diesel, a team of certified technicians is dedicated to delivering top-notch service and repairs, ensuring your truck stays in peak condition. Using only the best parts and cutting-edge diagnostic equipment, we guarantee accurate, long-lasting repairs for your heavy-duty vehicles.

Elite Truck Parts is a trusted partner for all your truck parts and service needs, and soon we will be expanding our offerings to include Elite Mobile Truck Services, bringing expert repairs and maintenance directly to your location for maximum convenience and minimal downtime.

Mobile Service Technician Primary Responsibilities:

1. Diagnose cause of malfunction and perform repair in shop type atmosphere and on occasion, roadside situations.
2. Accept and seek out training and mentoring that will aid in the advancement of established career path.
3. Communicate with parts department to obtain needed parts.
4. Maintain accurate inventory on service vehicle.
5. Assure appropriate stock levels are maintained on service vehicle.
6. Save and tag parts of the job if under warranty or if requested by the customer.
7. Inspect the assigned vehicle to determine if additional service or safety related work is required or recommended.
8. Communicate with service management immediately if additional work is needed, if work requested is not needed, or if repairs will not be as initially expected or completed on the anticipated schedule.
9. Document all work performed and recommended on the repair order.
10. Road test vehicles when required.
11. Participate in manufacturer sponsored training programs, schools, and events.
12. Follow all service policies and procedures to ensure safety, profitability and accuracy.
13. Attain industry certifications as required. Keep abreast of manufacturer updates and technical bulletins.
14. Learn to use new information technology as it becomes available.
15. Mentor less-skilled technicians as assigned.
16. Report machinery and equipment defects and malfunctions to department management.
17. Ensure that vehicle is kept clean.
18. Report to department management immediately anything that has happened to change the appearance or condition of the vehicle.
19. Keep service truck and/or shop area neat and clean.
20. Maintain and be accountable for all dealership-owned tools and equipment including returning to proper storage location when done.
21. Understand, keep abreast of, and comply with federal, state, and local regulations, such as EPA, OSHA, and DOT. Work in a safe manner at all times.
22. Report any safety issues to management immediately.
23. Respectfully interact closely with customers in the field.
24. Perform other duties as assigned.

Mobile Service Technician Benefits:

1. 16 days PTO plus holidays available during first year of employment
2. Technician Efficiency Programs
3. Immediate transition into new health insurance coverage
4. Three different medical plans designed to fit your needs
5. FSA/HSA plans to help with medical and childcare reimbursement
6. Dental and Vision Insurance plans
7. Short and Long-Term Disability
8. Supplemental Term Life Insurance and other co-insurance options
9. 401(k) with Match
10. Multiple Tuition Reimbursement programs and scholarship opportunities
11. Extensive in-house training
12. Health and wellness benefits
13. Doctor on Demand mobile app
14. Verizon wireless employee discounts
15. CDL reimbursement program
16. Safety glasses and boot allowance programs
17. Multiple dealership locations to allow for relocation opportunities
18. Endless advancement opportunities throughout the company