Mental Health Specialist

Dialogue is looking for a Mental Health Specialist to take part in our mission to help people improve their wellbeing. Reporting to Joanny Grenier, Manager, Mental Health Specialist, your role will be to support and provide a high-quality experience to Dialogue members. A Mental Health Specialist can have a background/experience in social work, crisis intervention and/or short-term coaching (not therapy). They are specialized in mental health and provide an empathetic approach to interventions. They coach members with mild mental health symptoms, navigate members’ needs and send resources for out-of-scope issues. Want to join our exceptional multidisciplinary team in an evolving industry? Good news, we saved you a seat!

What you’ll be doing:

• Assessing the needs and requests of our members on the platform
• Accompanying members in their health care journey in collaboration with other professionals
• Offering support in your short-term follow-ups to achieve objectives in a motivational interviewing approach
• Ensuring patient navigation to other resources complementary to our services
• Participating in and developing our database of community/public resources in Canada and our pamphlets on mental health
• You will be responsible for patient safety in your member-facing role

We'd love to hear from you if you have:

• A bachelor's degree in a mental health or human relations field
• 2+ years of intervention experience as a social worker (or similar role) with a population presenting with challenges related to mental health including being comfortable with psychosocial assessments
• Availability to work 32 hours a week, and on evenings (up to 8 pm) and weekends
• Able to comfortably conduct consultations in French
• Very good knowledge of community and institutional resources
• A desire to work in an environment that encourages autonomy, professionalism and versatility
• Attraction to work in an innovative environment, as well as an ease with computer tools

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority
Taking care of others also means taking care of our team. We’ve got you covered!

• A fully funded benefits plan, including a wellness reimbursement program
• Unlimited access to a variety of Dialogue’s programs for you and your immediate family
• 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
• Access to a custom learning program, including an allocated budget for continuous external training
• An optional parental benefits program
• Qualifying permanent and part-time employees are eligible for a Group Retirement Savings Program (GRSP) with a matching employer contribution from their first day at Dialogue, in accordance with policy terms

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact

Community

Growth

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co .

Apply for this job

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Are you eligible to work in Canada? * Select...

Are you located in Canada? (Please note that you must be located in Canada to work on the platform) * Select...

What is your expected hourly range? *

Are you comfortable providing consultations in French? Please note that the interview will be conducted in French. * Select...

Do you have a Bachelor's degree in a health field? * Select...

Are you available during evenings and weekends? * Select...

Do you have access to a private space to conduct virtual consultations? * Select...

How would you describe your comfort level with technology on a scale from 1-10? *

What tech tools have you used before and how confident are you in learning new tools? *