Membership Services Membership Services Coordinator

Position: Membership Services

Location: Greater Sudbury, Ontario

Company Description:

Established in 1922, the Idylwylde Golf & Country Club is a family-oriented, eco-friendly club that supports our community while providing outstanding golf, curling, dining, and social experiences for the enjoyment of all Members and Guests. Conveniently located in the heart of Sudbury, Idylwylde is nestled between Laurentian University and beautiful Lakes Ramsey and Nepahwin. Idylwylde is an equal opportunity employer that is committed to inclusion and diversity.

Position Description:

1. Reporting to the General Manager, this full-time, year-round position involves the following:
2. Member services, Member orientation, manage Membership roster and waiting list.
3. Regular Member communications. Assist with presentations and meetings. Ensuring Members are informed and up to date with present and upcoming events and announcements via newsletter, website, social media posts, e-blasts, etc.
4. Regularly create and update Club communication tools: Website, Employee forms, Membership forms, interactive forms, Membership and Employee handbook.
5. Regularly create and update Event communication tools: branding, posters, social posts, ads, interactive registration form, slide show/materials.
6. Event coverage: Photograph Club events (e.g., Golf, Curling, Social, etc.), share events coverage across all the Club’s mediums (e.g., social media, newsletter, etc.).
7. Clubhouse menus: Working with the Chef/Event’s/F&B Manager in the menu development process including design, layout, food photography, printing and setup.
8. Design & Marketing materials: Design and layout, graphics optimization, brand standards.
9. Working with suppliers on quotes for advertising, promotional materials and marketing partnerships.

Qualifications:

1. Exceptional communication and interpersonal skills, relationship builder, team worker and collaborator.
2. Successful completion of a college or university degree from a recognized institution with Canadian accreditation. Communications, business administration, marketing, design an asset.
3. 3-5 years experience in Customer Service, preferably in a hospitality environment.
4. Knowledge of graphics design and creative content is an asset.
5. Ability to work flexible hours including weekend & Holiday availability.

Compensation:

$54,000 annually

Other/Benefits:

1. Incentive/bonus program.
2. Cell phone/Cell phone allowance.
3. Paid vacation.
4. Meal allowance while on shift.
5. Company benefits plan available.
6. Training and Professional Development.
7. Access to golf and curling.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted and you require a disability related accommodation to participate in the recruitment process, please indicate at the time of the call.