Medical Receptionist - Part-Time Casual

The Medical Receptionist is the first point of contact for Central Community Health Centre (CCHC) and ensures the efficient and effective operations of the reception area(s), ensures a professional presence is presented to all who visit or deal with the CCHC, ensures clients and other visitors feel welcome, safe and comfortable while visiting, and acts as a customer service contact for all team members.

Primary Responsibilities:

• Greets in a friendly and professional manner all clients and other visitors, in person and on the telephone and directs them to the appropriate team members.
• Promotes CCHC, informing clients and community members of available services and programs.
• Maintains client records, manually and/or electronically.
• Receives incoming mail, coordinates distribution, and processes outgoing mail.
• Opens and closes Centre daily, ensuring the security of the buildings and premises.

Qualifications

• Three to five years’ customer service experience.
• Three years’ office experience, preferably in a health care setting.
• Proficiency in the use of computers and various software applications and office equipment.
• Experience with reporting software required by OH and MOHLTC is an asset.
• Able to work in a fast-paced environment, to always maintain a professional attitude, to respond in a positive way to demanding issues, and to project a welcoming, friendly personality.
• A second language is an asset.
• Experience working with clients who have experienced trauma is an asset.

Work Location: 359 Talbot Street, St. Thomas, ON

Only those selected for an interview will be contacted. No phone calls please.

CCHC is committed to fulfilling its obligation to employees in accordance with the Ontario Human Rights Code, the Human Rights Act of Canada, and the Accessibility for Ontarians with Disabilities Act, 2005, and the Employment Standards Act of Ontario.

Central Community Health Centre is an equal opportunity employer. We believe diversity among our team members enriches our organization and enhances service to our clients.

COVID-19 is an ongoing concern. All staff, contractors, students, volunteers, and visitors are required to wear a mask while on the premises of CCHC and will be screened for Covid-19 symptoms.