Medical Receptionist

Job Description

1. Maintaining patient confidentiality
2. Ensuring physician and administrative productivity by maintaining calendars; scheduling patient appointments; professional meetings, conferences, etc using Practice Solutions Software
3. Assisting in effective communication between physicians and patients by responding to incoming telephone calls/voicemails, emails, etc
4. Ensuring office flow by receiving, checking in, and guiding scheduled patients and visitors; screening unscheduled patients and visitors; maintaining clinic room supplies inventory by checking stock and anticipating needs
5. Organizing correspondence by answering phone calls, sorting and distributing mail, distributing electronic faxes, scanning paper and electronic records or faxes, and faxing and mailing correspondence
6. Performing other related duties within the clinic may be assigned

Expectations:

1. Excellent telephone manners
2. Calm business-like demeanour
3. Strong familiarity with electronic medical records with knowledge of medical terminology
4. Work effectively independently and in a team environment
5. Ability to multitask in a fast-paced environment
6. Strong time management and organizational skills
7. Excellent record of punctuality and attendance
8. Ability to fill in as needed for staff vacations is an asset
9. PS Suite/Telus Health experience is mandatory

Experience:

1. Medical Receptionist/Secretary: 2 year minimum - PS Suite/Telus Health experience is mandatory

Language:

1. English

Job Types: Full-time, Part-time, Permanent

Salary: $18-$22 (based on experience)

Additional Pay:

• Bonus pay

Schedule:

• Monday to Friday

Work Location: In person