medical office secretary-receptionist

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience: Experience an asset

Work Setting:

• Private sector
• Urban area
• Health care institution, facility or clinic
• Medical clinic
• Health and medicine
• Office

Tasks:

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide customer service

Type of Product: Nutrition and health products

Computer and Technology Knowledge:

• Electronic medical records
• Word processing software
• MS Office
• MS Excel

Area of Specialization: Naturopathy

Transportation / Travel Information: Own transportation

Work Conditions and Physical Capabilities:

• Ability to work independently
• Fast-paced environment
• Work under pressure

Personal Suitability:

• Efficient interpersonal skills
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management